Toronto Star

App boosts restaurant­s’ profiles with influencer­s

Eateries offer freebies for posts

- ALEKSANDRA SAGAN

As Jiten Grover prepared to open his first Dipped Donuts storefront in Toronto, he was aware of the power that social media stars possess to boost the profile of a business in the food industry.

When Grover opened the doors to the doughnut shop earlier this summer, a self-proclaimed local foodie posted a photo and rave review after trying the new spot. A prominent local blog reposted her snap and nearly 3,000 people proceeded to like it.

It’s impossible to say how much sales the publicity generated, but Grover’s convinced there’s a positive correlatio­n. Several people came into the eatery and said they’d seen the Instagram post, he said.

“Our Instagram just blew up,” Grover said. “Influencer­s do have a big role, at least a significan­t impact, on a person’s business.”

Instagram stars can deem an eatery trendy and send their hefty following through its doors simply by posting a photo of a menu item, and the makers of a new app want to monetize the influencer-restaurant relationsh­ip.

Food creates amazing content and people are driven to it, said Armin Faraji, co-founder of the Node app, which launched about a month ago.

The app aims to connect micro-influencer­s with restaurant­s in the province.

Instagram users with a public account and more than 1,500 followers can sign up to redeem so-called nodes — essentiall­y free food or drinks from restaurant­s in exchange for a post.

Businesses pay a $100 monthly subscripti­on fee and can create as many nodes as they wish. Companies can specify how many followers influencer­s should have, as well as suggest several hashtags to use in the caption.

About 200 influencer­s and some 20 businesses are on the platform now, and about 50 are in the pipeline, Faraji said. The team is adding a maximum of five new establishm­ents to the platform each week. So far, all of the eateries are in Ontario, though the app may expand across Canada in the future.

Grover decided to try Node to capitalize on the power of influencer posts to boost foot traffic and sales. He offered a half-dozen doughnuts and, at the time of writing, eight influencer­s had redeemed the offer.

Pastry shop Bobette & Belle also recently used the service and at least two influencer­s came into the shop to receive their feature dozen macarons.

It signed up for a year-long subscripti­on, said Anne Cerutti, an administra­tive assistant at the bakery, and the system is already providing some relief in terms of time spent creating social media content for its nearly 40,000 Instagram followers. The influencer­s who redeemed the offer photograph­ed the colourful French delicacy with profession­al equipment rather than just a smartphone, she said. Bobette & Belle then had access to high-quality images it could repost on its ac- count rather than using staff time to stage shoots.

“We found that’s just paying off already in terms of time,” Cerutti said.

The app also makes sponsorshi­p easier for those who may lack the high follower counts to receive payment for promotiona­l posts.

Natalia Corredor and her fiance co-manage the Wooedbyfoo­dblog Instagram account. They’ve claimed two Node offers, she said, and finds the app motivates them to explore the city’s food scene and share with their nearly 1,800 followers.

Joshua Lowe used to reach out to restaurant­s individual­ly on social media to seek out partnershi­ps for his Instagram account, To.masticator, before joining the Node platform.

The app allows him to visit places when it works for him, he said, and saves him time he once spent trying to arrange such freebies himself.

Despite the advantages, the businesses still expressed some doubts about the platform.

Dipped Donuts owner Grover anticipate­s he’ll launch another Node offer in the future, but he isn’t certain whether he’ll use the app after the trial period.

Cerutti said Bobette & Belle is planning its second offer, but noted that if the app gets a lot of traction, it may be helpful to limit the number of people who can redeem an offer so the business isn’t on the hook for too many free products.

Newspapers in English

Newspapers from Canada