Toronto Star

The airports of the future have arrived

- ZACH WICHTER THE NEW YORK TIMES

Air travel is growing in popularity across the world, and the global aviation system is undergoing projects big and small to keep up.

“We’re forecastin­g that traffic will double in the next 17 years,” said Angela Gittens, director general for Airports Council Internatio­nal (ACI World). “Millions more people will be travelling.”

And those people, she said, won’t just be in places where flying is already popular. “An emerging economy now will be an advanced economy later,” Gittens said.

New and expanded airports are needed to meet that demand. Istanbul, for example, has already begun opening its new airport in phases that will eventually be able to accommodat­e hundreds of millions of travellers a year. When it is completed, it will be the world’s largest.

Beijing is set to get its own new airport up and running next year, one that will come close to rivalling Istanbul’s in size and ambition.

The key to making both airports manageable for passengers, Gittens said, is taking advantage of technology to facilitate how people and goods pass through them.

“We have to do things more efficientl­y. We have to have technology work more efficientl­y for us. We have to figure out how to process passengers, aircraft and cargo more efficientl­y in the air as well as on the ground,” she said.

The airports’ designers agreed, saying that efficiency has to start with the buildings themselves.

“We’re starting to arrive at scales, which were previously unimaginab­le for the size of these airport buildings,” said Andrew Thomas, a partner at the architectu­ral firm Grimshaw, which designed the Istanbul airport along with the Nordic Office of Architectu­re and Haptic Architects. “It almost doesn’t matter what you put in it if the walks are so long that people are exhausted by the time they get to their gate.”

Gittens said that technologi­cal innovation­s will help passengers navigate the buildings more quickly and efficientl­y.

“I think one of the things we can really expect is that biometrics will be used throughout the entire process. If you can avoid people having to stop and queue — stopping and queuing takes up space — if people can move, they don’t need as much space,” she said.

Thomas agreed that biometrics, including facial recognitio­n technology, will likely take on a bigger role as those technologi­es develop, but he said other systems already exist that make airports more efficient than they used to be.

For example, he said, automation is making it quicker and less stressful for most travellers to check in.

“The process, as it becomes automated, becomes much more simple,” he said. Istanbul will still have check-in staff, “but they move from behind the desks and they deliver much more personal customer service.”

Gittens said that kind of technology also makes airports more flexible, as multiple airlines can share the physical infrastruc­ture more easily.

Beijing’s airport is taking automated check-in even further, according to Ceccato. Normally, he said, airports have two levels: one for departures and one for arrivals. But Daxing Internatio­nal will have a third floor with a new format.

“A purely self-processing level for domestic travellers — no ticket agents or anything,” Ceccato said. “They realized that the full service check-in that you have upstairs, most people don’t need that anymore. They just need to get on with it much like they’re taking a train. That is a big facilitati­on to making the travel as seamless as possible.”

While Istanbul and Beijing are two of the more high-profile projects in the works, airports around the world are undergoing improvemen­ts to keep up with demand. Los Angeles Internatio­nal and La Guardia in New York are essentiall­y being rebuilt, and John F. Kennedy will also be overhauled in the near future. London’s Heathrow is set to build a third runway, and Amsterdam is studying a similar project. In the coming years, Berlin should have a new airport that has been under stop-and-go constructi­on for more than a decade, and Sydney has plans for a new airport, too.

 ?? ISTANBUL AIRPORT THE NEW YORK TIMES ?? Istanbul Airport is the largest in the world. Two of the biggest airports in the world — Istanbul and Beijing — aim to make travel easier and faster.
ISTANBUL AIRPORT THE NEW YORK TIMES Istanbul Airport is the largest in the world. Two of the biggest airports in the world — Istanbul and Beijing — aim to make travel easier and faster.

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