Testing delays mean province is missing important data

I am wondering how the province/city is stating we can re-open as COVID-19 cases are declining, when it appears the testing being done cannot be processed in adequate time.

As an example, my son experienced what could have been sunstroke around May 17. We contacted Peel health line and he advised them of his symptoms, which he had to do on voicemail. When someone finally re-contacted him, he was advised to go for testing, but not given the location to do this.

We took him to the location which was listed as the testing centre.

But there were no signs or indication that a testing centre was there.

Finally, he was given a COVID test May 29, and then on June 5, he was contacted and told no results on his test yet due to a backlog and it may be another week for results.

Fortunately, he has been self-isolating since May 17. However, if our testing is this disorganized and this delayed in results, the province has no idea of the number of cases that exist in this province.

How are they re-opening sectors with this knowledge?

If this was the flu, it may be acceptable, as recovery is known, but health experts seem to not know the full extent of COVID and its effects.

I was told that the Toronto Star has noted that the testing is taking, in some cases, a month.

Should not our government and health organizations be taking responsibility for this and making this process work as it should? In days for results, not weeks?

Don Ferguson, Mississauga