Toronto Star

Our 78,000 long- term- care residents need protection

- DONNA DUNCAN CONTRIBUTO­R Donna Duncan is CEO of the Ontario Long Term Care Associatio­n, representi­ng 70 per cent of Ontario’s 626 long- term- care homes, across ownership structures, who provide care and accommodat­ion services to more than 70,000 residen

The Toronto Star is right: Enough is enough. We need decisive action to protect those most vulnerable to COVID19: Ontario’s 78,000 long- termcare residents. They deserve nothing less.

More homes across the province are currently in outbreak than at any point in the pandemic. And the number of outbreaks keeps escalating.

Once COVID- 19 enters a long- termcare home, the risk to residents is horrifying, and we have seen all too often the tragic loss of lives. This is because COVID19 is a uniquely virulent and deadly disease, especially for frail seniors. But it is also because structural issues in our long- term- care system, built up over decades of neglect by successive government­s, further increase the risk to residents’ lives.

The answers aren’t new, or secret, or even very controvers­ial. They just require resources, commitment and common purpose. While any home with many vulnerable people is at high risk from COVID- 19, we also know that its toll is greatest in older homes that were built with multi- resident rooms, in regions with high rates of community spread, and where we have critical staffing challenges.

That is why we welcome the call of Torstar’s Paul Rivett and Jordan Bitove for immediate investment­s and changes to our long- term care system, and for supports for our most vulnerable seniors.

The Star has called for immediate action on five recommenda­tions:

Immediate rapid testing and vaccinatio­ns in long- term care;

Enhanced inspection­s and mandatory reporting on infections, supplies and staffing, as well as on access to other levels of care; á Emergency funding from provincial and federal government­s to address staffing issues;

> A rapid response task force of infection control workers;

> The creation of independen­t federal and provincial ombuds with a national regulatory authority.

We agree, vaccines must be administer­ed as quickly and safely as possible — this requires an education campaign to increase uptake.

Rapid testing, with the support of partners like hospitals, is critical to keep COVID- 19 out of homes.

Both immediate and long- term action on the staffing crisis is vital. This means major, long- overdue investment from government, enhanced staffing levels and flexibilit­y for new approaches to build our workforce, including rapid training and credential­ing.

Enhanced infection prevention and control ( IPAC) measures are essential. We have long advocated for dedicated IPAC staff in each home, complement­ed by hospital partnershi­ps. Further, as soon as any home begins to struggle with aCOVID- 19 outbreak, Ontario must deploy emergency external supports.

We agree that there must be clear accountabi­lity and transparen­cy, so we can identify issues quickly, and address them urgently. Clear accountabi­lity includes knowing who is in charge; any ambiguity about which roles are federal and which are provincial would obscure accountabi­lity rather than enhancing it.

The reason we want accountabi­lity and transparen­cy is because they contribute to excellence in quality and safety for residents. Top performing healthcare organizati­ons have embraced continuous quality improvemen­t; indeed, the Ontario government requires by law that all hospitals have “quality improvemen­t plans,” even if they already have excellent results.

Inspection­s are a tool to achieve this. They must identify problems and risks, and hold accountabl­e anyone who does not take appropriat­e steps to ensure safe, high- quality care.

Critically, this means fostering and supporting quality improvemen­tand the innovation that enables it. Past inspection regimes have been least effective when they stifled evidence- based improvemen­t by enforcing rigid adherence to arbitrary processes with no real connection to safe, high- quality care.

Finally, it is past time to rebuild the province’s older long- term- care homes with multi- resident rooms, which carry inherently higher risk for infectious disease. There is a long history of failed attempts to create a provincial capital funding program that works.

Recent improvemen­ts by government will allow more homes to rebuild, but too many operators are still waiting for an approval process that is far too complex. The province must fix that process, and approve rebuilds with the urgency our residents deserve.

Our seniors built the society we enjoy today. Everyone in Ontario shares a responsibi­lity to care for them. Those of us on the front lines of care, and of the battle against COVID, believe change cannot come fast enough. We join the Star’s call to action.

The reason we want accountabi­lity and transparen­cy is because they contribute to excellence in quality and safety for residents

 ?? RICHARD LAUTENS TORONTO STAR ?? Several dozen family members and supporters gathered Sunday at St. George Care Community in Toronto to protest conditions in long- term care.
RICHARD LAUTENS TORONTO STAR Several dozen family members and supporters gathered Sunday at St. George Care Community in Toronto to protest conditions in long- term care.
 ??  ??

Newspapers in English

Newspapers from Canada