Toronto Star

Twitter enlists select U.S. users to start fact-checking tweets

- BARBARA ORTUTAY

Twitter is enlisting its users to help combat misinforma­tion on its service by flagging and notating misleading and false tweets.

The pilot program unveiled Monday, called Birdwatch, allows a pre-selected group of users — for now, only in the U.S. — who sign up through Twitter. Those who want to sign up must have a U.S.based phone carrier, verified email and phone number, and no recent Twitter rule violations.

Twitter said it wants both experts and nonexperts to write Birdwatch notes. It cited Wikipedia as a site that thrives with nonexpert contributi­ons.

“In concept testing, we’ve seen nonexperts write concise, helpful and easy-toundersta­nd notes, often citing valuable expert sources,” the company wrote in a blog post.

Twitter, along with other social media companies, has been grappling how best to combat misinforma­tion on its service. Despite tightened rules and enforcemen­t, falsehoods about the U.S. presidenti­al election and the coronaviru­s continue to spread.

But if the effort is to work, Twitter will have to anticipate misuse and bad actors trying to game the system to their advantage.

To help weed out unhelpful or troll-created notes, for instance, Twitter plans to attach a “helpfulnes­s score” to each one.

The company said Birdwatch will not replace other labels and fact checks Twitter currently uses — primarily for election and COVID-19-related misinforma­tion and misleading posts.

The program will start with 1,000 users and eventually expand beyond the U.S.

San Francisco-based Twitter said it is trying to ensure that Birdwatch has a diverse range of perspectiv­es and participan­ts — an ongoing problem at Wikipedia, where many of the contributo­rs and editors are white men.

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