Ticket-buyers frustrated as refunds for cancelled Formula E race stalled
Disappointed fans who bought tickets for the cancelled 2022 Vancouver Formula E car race are frustrated they've been told to wait for refunds.
Last October, soon after tickets went on sale for the inaugural Canadian E-Fest race event, Alan Walrond spent $682.50 for a pair of VIP, two-day grandstand seats. Organizers said they sold 33,000 tickets for the event, which was scheduled for the Canada Day long weekend this year, but was abruptly called off in April less than three months before race day.
Last week, Walrond and other ticket-holders received an email from E-Fest organizers, saying: “If you would like to carry your tickets over to the 2023 event — no action is required. Your tickets will automatically be carried over.”
Ticket-holders unable to attend next year's edition will receive refunds, the email said, and “the refund process will be communicated after the announcement of the 2023 Canadian E-Fest date.”
But, to Walrond, “that makes no sense.”
“I don't see why I have to wait until the 2023 date is announced,” he said. “I'm upset I can't get a refund ... If you have the money, give it back to me. And what if there is no 2023 (race)?”
Other frustrated ticket-buyers also contacted Postmedia News.
It would have been Vancouver's first time hosting an event for the Formula E Championship, an electric car race series that launched in 2014 and this season was intended to include 16 races in cities around the globe. The Vancouver event was being organized and promoted by Montreal-based One Stop Strategy Group, or OSS.
An OSS representative sent an emailed statement Thursday with the same language from last week's email to ticket-holders, saying the 2023 Canadian E-Fest “will be a spectacular event in Vancouver.”
But it doesn't appear to be confirmed whether there will be a Formula E race in Vancouver next year.
Last week, international motorsports news outlet The Race reported: “The possibility of a Vancouver E-Prix taking place in 2023 depends upon if the promoters of the troubled event are able to give assurances that it could go ahead before the World Motorsport Council convenes next month.”
Formula E COO and deputy CEO Alberto Longo told The Race that this year's Vancouver event's cancellation was “very unfortunate,” saying: “It was a big failure from the promoter.”
Before the event's cancellation, the City of Vancouver confirmed the OSS Group paid two tranches of security deposits, totalling $500,000, but had failed to submit other documents required before an event permit would be issued.
A City of Vancouver representative sent an emailed statement saying: “OSS Group has recently initiated a discussion with the city about the possibility of staging the Formula E event some time in 2023. We anticipate that OSS's security deposit for the 2022 event will be part of this discussion.”