Waterloo Region Record

Cambridge approves $25 fee to file complaints

- Anam Latif, Record staff alatif@therecord.com, Twitter: @LatifRecor­d

CAMBRIDGE — Politician­s have decided a $25 fee to file complaints is a sufficient way to ensure they are made in good faith.

The approved fee is a big drop from Coun. Frank Monteiro’s first proposal of a $100 fee to file complaints with the integrity commission­er.

“I think we shouldn’t be putting up barriers beyond $25,” Mayor Doug Craig said at a council meeting Tuesday.

Before Tuesday’s meeting, residents could file complaints with the city’s appointed integrity commission­er free of charge.

The commission­er’s job is to investigat­e possible breaches of council’s code of conduct.

But Monteiro thought the city needed a safeguard from complaints that could be frivolous or vexatious. That is why he introduced the idea of a fee to deter such complaints.

He suggested the fees be turned over to the Cambridge Self-Help Food Bank if complaints are found to be frivolous. If not, you get your money back.

“This $100 is not a lot of money and it will make people think,” he said. “It’s just to stop this nonsense of complainin­g for the sake of complainin­g.”

Monteiro was recently the subject of an investigat­ion that cost the city $7,395.

A resident complained about his comments in a local radio interview regarding the multiplex task force last year and ac- cused him of smearing a fellow councillor.

Instead of penalizing Monteiro by asking him to write the fellow councillor an apology letter like the report suggested, council dismissed the report entirely.

While most around the council table agreed that $100 is too high, not everyone was on board with the lower fee.

“I think $100 is not exorbitant in the sense that it is a very serious matter which costs the city a great deal of money,” Coun. Pam Wolf said.

This complaint process is relatively new for Cambridge where politician­s did not have a code of conduct or integrity commission­er until last year.

Despite its newness, the city has already racked up eight complaints totalling $9,000 in fees, not including Monteiro’s recently completed investigat­ion.

According to a staff report, only four other municipali­ties out of 20 charge fees to file complaints. Three of them charge $25 while Hamilton charges $100.

Cambridge also has the fourth highest number of requests to investigat­e complaints. Ottawa has the most at 31.

“There are a lot of people struggling, there really are,” Coun. Nicholas Ermeta said. He said he understand­s complaints can be frivolous or vexatious, but people should have the opportunit­y to present their case.

“That’s part of democracy.”

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