Waterloo Region Record

Pumpkin spice? Tim Hortons asks, How about a Buffalo sauce latte?

- Aleksandra Sagan

It may be pumpkin spice season, but in the latest move by restaurant­s to create social media buzzworthy concoction­s, Tim Hortons is experiment­ing with a far more bizarre new latte flavour: Buffalo sauce.

The latte — available at only two Buffalo, N.Y., locations for a limited time — is made with a “bold Buffalo sauce flavour,” and finished off with “a dusting of zesty Buffalo seasoning” and a whipped topping. Blue cheese not included.

The idea to incorporat­e Buffalo sauce into its menu stemmed from noticing both the coffee-and-doughnut chain and the sauce were created in 1964, Tims said in a press release.

“I think that is part of the broader strategy to create products and items that will garner some of that social media excitement,” said Robert Carter, executive director of food service at NPD Group, a market research firm.

“(But) I don’t know if it’s, you know, to the point where they’re going, ‘Let’s just think of the most crazy outlandish thing.’“

In an environmen­t where consumers’ wage growth is falling behind the pace of economic expansion, restaurant industry growth is fairly flat, said Carter.

That means chains are forced to differenti­ate themselves and steal customers from other companies in order to boost their traffic, he said. One way to do that is create buzzworthy food and beverage items that consumers, especially the important millennial demographi­c, will share on their social media profiles, Carter added.

In this vein, Tim Hortons has launched a series of zany products recently. Last Canada Day, some U.S. restaurant­s served Canada-inspired treats, including a poutine doughnut featuring cheese curds and gravy.

“We always enjoy having some fun with our guests by sharing innovative and unique products,” a Tim Hortons spokespers­on said in an email.

They’re not alone in the practice. Coffee chain competitor Starbucks launched its Unicorn Frapuccino in April, capitalizi­ng on millennial­s’ collective obsession with the single-horned creature. The fast-food industry has also seen chicken taco shells and burger buns, hotdog stuffed pizza crusts and black- and red-bunned Whopper burgers, just to name a few.

As industry growth is expected to remain stagnant over the next few years, Carter anticipate­s major brands will continue the trend of serving up Instagram-worthy dishes.

Brands can no longer rely on traditiona­l advertisin­g, said Yann Cornil, an assistant professor at the University of British Columbia’s Sauder School of Business.

With people watching less television, he said, brands must generate traction via word of mouth and social media.

Part of what’s helping attract people to this latte, Yann said, is it’s a global brand honing in on a local flavour.

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