Waterloo Region Record

Tims to roll out all-day breakfast nationally this week

Company also looking at kids menu, loyalty program and more

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Citing strong consumer demand, coffee-and-doughnut chain Tim Hortons Inc. says it is rolling out all-day breakfast across Canada starting Wednesday.

The company, which is relocating its head office to Toronto from Oakville, is expanding a pilot program from about a dozen southern Ontario locations started in May, with menu items typically available at the store in the morning to be sold any time at its locations nationwide.

“The demand is loud and clear,” Tim Hortons president Alex Macedo told the Canadian Press earlier this year. “Any time we bring up the idea of breakfast at any time, the response is very favourable and very strong.”

He also said Tims was looking to introduce a kids menu, new packaging, kiosks, loyalty programs and a delivery service.

Research companies say breakfast traffic and consumer spending at breakfast have increased over the last five years while rivals including McDonald’s, Starbucks and Country Style have improved their breakfast menus to better compete with Tim Hortons.

The announceme­nt comes as Tims, controlled by fast-food holding company Restaurant Brands Internatio­nal, is working to improve its relationsh­ip with some franchisee­s who have complained about cost-cutting measures, delays in supply deliveries and a renovation plan.

Macedo said reports of disagreeme­nts have pressured same-store sales, but said he expects all-day breakfast will help lure new customers.

Tim Hortons has also pushed into new internatio­nal markets under Restaurant Brands, which also owns Burger King and the Popeyes Louisiana Kitchen chain. Tim Hortons on Wednesday said it plans to open more than 1,500 restaurant­s in China over the next 10 years through a franchise agreement with Cartesian Capital Group.

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