‘Sensitive Santa’ welcomes kids with sensory issues

A space without noise, bright lights or crowds so that every child can have a visit with Santa

CAMBRIDGE — All the holiday hoopla is missing when Santa visits the Cambridge Centre before the mall doors open. The calm is intentional.

Sensitive Santa is a special event the City of Cambridge hosts every winter in partnership with the mall, creating a sensory friendly environment for children who would be too overwhelmed by the traditional mall Santa scene.

“We wanted these kids to experience the same thing,” said Robyn Hyland, inclusion co-ordinator for the city.

For some children, it’s their first chance to sit on Santa’s lap and tell him what they want for Christmas.

“It’s a pretty emotional experience for the families and for our staff even,” Hyland said.

The key is creating a space without the noise, bright lights and crowds that can be challenging for children with social, emotional or behavioural needs. It’s free and open to all children with a disability, with a lot of children with autism coming out to see Santa.

Because it’s held before the mall opens, families don’t have to navigate the holiday shopping crowds. Santa’s setting has lower lighting and less noise, including no jingling bells.

“It’s very inviting,” Hyland said.

Now in its sixth year, Sensitive Santa attracts more families every holiday season — prompting a fourth day to be added last year.

There are spots for 100 families, which usually bring about 200 children including siblings.

“We’ve never not been full,” Hyland said.

There’s now a wait list this year. The first date was the last Sunday of November, and three more remain: Dec. 2, 9 and 16 from 8:30 to 10:30 a.m.

Santa gives lots of time for each child, and will even go to them if needed. They’re prepared for anything; some children bring their service dog along.

“We do whatever it takes,” Hyland said. “Whatever works.”

Families get a complimentary photo and small gift. The photo is a cherished keepsake for families who haven’t able to get one with all the children and Santa.

“For them, it’s been a really good experience,” Hyland said.