Elevator mishaps doubled between 2011 and 2016

Six people have died, more than 1,200 have been injured during the past half dozen years: regulator

The most prevalent occurrences are related to doors, either by impact when entering or exiting the elevator …

From bumps and bruises TORONTO to amputations and even death, data suggests elevators in Canada are proving to be increasingly dangerous.

In the past six years, six people have been killed and 1,225 people injured, including 69 permanently, in elevator mishaps in Ontario — which accounts for close to half of Canada’s elevators — according to the Technical Standards and Safety Authority, which regulates the devices in the province.

The TSSA data shows the number of incidents more than doubled between 2011 and 2016, rising at an average rate of about 14 per cent a year. Serious injuries have been increasing annually by eight per cent.

To be sure, the thousands of residential and office elevators in service are generally safe, and deaths and serious injuries related to their use are relatively rare. Still, data obtained by The Canadian Press paints a disturbing picture of what can go wrong when people use a device most take for granted.

Many mishaps, data indicates, relate to levelling issues: when an elevator fails to stop flush with the floor despite TSSA stipulations that elevators should display “stopping accuracy.”

“Out of level: Lady cracked her toes when she tripped into elevator,” one TSSA investigation report states. “Member of public watched four people within 15 minutes trip,” states another. “Lady tripped going in elevator; broken nose, broken thumb,” according to another.

The authority identifies numerous causes for the problems, including shoddy maintenance and failure to follow the rules. However, the bulk of incidents — 75 per cent — are blamed on “user behaviour.”

“The most prevalent occurrences are related to doors, either by impact when entering or exiting the elevator or while trying to prevent elevator doors from closing,” the TSSA says in its annual report. “Factors such as distracted users are identified as primary causes for such occurrences.”

Some incidents might be categorized as truly terrifying.

In March 2015, an 86-year-old Ottawa man had his legs amputated after a faulty elevator crushed them in a seniors’ co-op building. He died a short while later. What caused the mishap was never clear, the TSSA said.

Other incidents range from toddlers getting fingers and hands trapped and electrical fires to devices that drop and stop suddenly and unexplained losses of critical hydraulic oil.

Still, the odds of being killed are 800 times higher in a car — 35 times higher in an airplane — than in an elevator, according to the TSSA. That might come as cold comfort to those hurt in elevators or the thousands of Canadians trapped in one every year due to a malfunction.

Between 2008 and 2016, TSSA inspectors examined 2,942 occurrences across Ontario.