Macy’s gives former eBay exec top job in overhaul
BOSTON Macy’s Inc. named former eBay Inc. senior vice-president Hal Lawton as president, bringing in an executive with an extensive technology background while also announcing plans to streamline operations and cut about 100 jobs.
Lawton, who starts on Sept. 8, will be responsible for the Macy’s brand, including merchandising, marketing, stores and operations, the company said in a statement. He inherits the post from Jeff Gennette, who took over as chief executive earlier this year. The company’s shares rose 4.56 per cent to close at US$20.42 on Tuesday in New York.
“Hal Lawton has deep expertise at the intersection of retail and technology, a diverse set of business experiences that give him a unique perspective, and a track record of successfully driving a change agenda at scale,” Gennette said in the statement. “With Hal on the team, we will accelerate the integration of digital both online and in our stores.”
Lawton is joining the retailer as it faces a declining customer base and a drop in foot traffic in malls as well as deeper discounts by competitors. While sales last quarter fell less than Wall Street had estimated, the results didn’t sit well with investors, who drove the stock down, signalling concern that department stores aren’t likely to emerge from an industry slump anytime soon.
Lawton’s appointment shows Macy’s is committed to adapting to “dramatic changes” in the retail industry, according to Dana Telsey, head of Telsey Advisory Group.
“That said, Macy’s remains somewhat of a show-me story as strategic initiatives around merchandising and the shopping environment, both in-store and digital, have yet to show a meaningful impact” on sales, she said in a research note.
Macy’s sees annual savings of about US$30 million from the operational changes. The overhaul’s goal is to strengthen the company’s capacity for data analysis and “massively” simplify its structure, allowing “greater speed and flexibility.” Merchandising, planning and private brands will be consolidated under company executive Jeff Kantor as the departmentstore chain expands its private brands in order to set itself apart from competitors.
The company forecast savings of about US$5 million — or one cent a share — in the fourth quarter and a one-time cost of as much as US$25 million to be booked in the third quarter.
Before joining eBay in 2015, Lawton spent 10 years at Home Depot Inc., where he helped craft the home-improvement company’s website and built it into an almost US$2-billion business, according to the statement.