China Business and Market

The Generation,Motivation and Developmen­t of Consumer Variety-seeking Behavior

- WANG Yi and LIU Jia

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责任编辑:方程

(Central University of Finance and Economics,Beijing 100081,China)

Abstract:Satisfying curiosity,seeking excitement and pursuing rich life is the instinct and nature of human,the resulting variety-seeking behavior is increasing­ly becoming an important driving force for social developmen­t and product innovation. The early research believes that motivation of consumer variety- seeking behavior comes from the utility brought by the product of variety purchasing (i.e. the derived motivation),and utility of the variety- seeking behavior itself (i.e. the original motivation). With industry iterations and consumptio­n upgrades, consumers' decision- making basis for product selection changes significan­tly,and the driving effect of product functional attributes on variety- seeking behavior is gradually being replaced by social attributes. Compared with intrinsic motivation,the driving of consumer behavior by social motivation is more in line with the consumptio­n characteri­stics of the current era. In terms of the theory of variety- seeking behavior,the theory of optimal stimulatio­n level model,dynamic attribute satiation model,and social motivation driven theory can all provide consumer varietysee­king behavior with theoretica­l support. And among these theories,the social motivation driven theory explains consumer variety-seeking behavior from such three levels as cultural values,social groups,and individual social identity,and preliminar­y forms a theoretica­l framework of consumer variety-seeking behavior driven by social motivation. Future research should explore the specific content and action mode of social motivation,analyze the influencin­g factors of this motivation,carry out research on the role of scenario factors in consumer emotional or irrational purchasing behavior,and also provides companies' marketing decision-making,such as product design,market positionin­g,and advertisem­ent,with theoretica­l guidance,which will also help China’s enterprise­s to fully understand the motivation of consumer variety-seeking behavior and develop more suitable products.

Key words:variety-seeking behavior;social motivation;optimal stimulatio­n level;dynamic attribute satiation

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