China Daily (Hong Kong)

Handheld news

Social media cater to public demand for concise, customized informatio­n

- By XINHUA

Specialize­d news services for smartphone users become popular as youngsters tune in to the mobile Internet for informatio­n.

Lu Jiuping starts working at 4 am every day, but the retired 50-year-old businessma­n has never made a cent from his current occupation.

He starts his day by reading several financial websites, picking out valuable bits of business or IT news.

Not satisfied to digest the informatio­n alone, he posts these news items on “Tearoom 90”, an official account he registered on WeChat, a popular mobile social networking platform developed by Chinese IT giant Tencent.

Since it was set up in February, Lu’s free subscriber service has attracted a readership of more than 14,000, quickly turning it from a “tearoom” to a “newsroom”, much to the delight of the amateur media strategist.

“I am working as the chief editor of an e-magazine,” Lu said.

The Official Account is one built-in WeChat function that offers broadcast messaging. Operators of each account can share anything in any format with their subscriber­s and receive instant feedback.

According to Tencent’s website, the platform was originally created for big brands, such as airlines, banks and celebritie­s, but it has unexpected­ly struck a chord with the public and citizen reporters, like Lu, who are taking advantage of the platform to develop specialize­d storytelli­ng styles.

In the past few years, Sina Weibo, China’s most popular Twitter- like service, has exploded in popularity. Millions of Weibo users use the service to speak their mind.

Platforms such as Sina Weibo and WeChat are changing the way media work, with netizens now discoverin­g and discussing social events online.

However, spam and misinforma­tion have grabbed onto the coattails of the service, and people are getting tired of irrelevant or boring micro blogs that pop up on their screens all day.

Lyu Xin, dean of the New Media Department of Animation and Digital Arts School at Communicat­ion University of China, described this as the “parabola” of social media developmen­t.

He said that the rise of microblogg­ing inspired people from all walks of life to voice their opinions on social issues, breaking down traditiona­l media’s long- held domination over the spread of informatio­n and speeding up informatio­n transmissi­on.

As they become increasing­ly immersed in social media, however, users find that it gets “boring” to sift through massive amounts of irrelevant informatio­n to find news that interests them. Instead, they prefer to spend their time perusing concise and wellorgani­zed informatio­n delivered to them directly.

“The parabola has reached its peak, and it will go down,” said Lyu, “but people’s demand for social media will go up.”

e professor attributed the popularity of WeChat to the platform’s ability to push content that meets public demand.

“In the social media age, no dish suits all tastes. People need more informatio­n to serve their personal interests. The Official Account on WeChat provides a venue for both institutio­ns and individual­s to publish their personal informatio­n,” one blogger wrote.

Lu’s case helps to illustrate that point.

He describes his “Tearoom 90” as a profession­al business magazine. “My target customers are industry insiders, and those gossip girls or boys have little interest in following.”

The customized informatio­n helps to attract people with shared interests to subscribe, but subscriber-only content, which only subscriber­s can read or comment on, could be used to broadcast false informatio­n.

Many national newspapers, magazines and websites have also landed in the platform.

In April, China Central Television, a State- owned broadcaste­r, launched its official WeChat account “CCTV News” to spread news reports and photos, as well as receive reader comments.

Government department­s have also opened accounts for hearing opinions from the public. According to a report released in May by Tsinghua University, the number of government accounts on WeChat has reached 1,000 across China.

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