China Daily (Hong Kong)

The race for artificial intelligen­ce

Tech giants are battling over who will develop the smartest software to deploy in cutting edge products

- By GLENN CHAPMAN in San Francisco Agence France-Presse

Major technology firms are racing to infuse smartphone­s and other internet-linked devices with software smarts that help them think like people.

The effort is seen as an evolution in computing that allows users to interact with machines in natural conversati­on style, telling devices to tend to tasks such as ordering goods, checking traffic, making restaurant reservatio­ns or searching for informatio­n.

The artificial intelligen­ce (AI) component in these programs aims to make create a world in which everyone can have a virtual aide that gets to know them better with each interactio­n.

Here are some of the offerings available:

Google

Google is making a high-profile push into AI, with the internet titan’s chief referring to it as a force for change as powerful as powerful as smartphone­s.

Google Assistant software is being built into new Pixel handsets — aiming to outdo Apple’s Siri — enabling users to organize and use informatio­n on the devices and in the cloud — to check emails, stay up to date on calendar appointmen­ts, news or ask for traffic and weather data.

Google also offers AI through its Allo messaging applicatio­n which can be installed on smartphone­s, and its Google Home hub, a standalone device similar to Amazon’s Echo which responds to voice commands to manage tasks and fetch informatio­n where people live.

Samsung

The South Korean electronic­s giant moved to jump-start its AI efforts by purchasing the US startup Viv Labs, launched by the creators of Apple’s Siri.

Samsung says the acquisitio­n announced this month is part of its effort o provide AI-based voice assistance services its customers can use across all Samsung devices and products, from smartphone­s to television­s to washing machines.

Samsung is world’s leading maker of smartphone­s powered by Google’s free Android software, but also has its own Tizen mobile operating system, so how it may field its own virtual assistant technology remains to be seen.

Amazon

Amazon in 2014 unveiled its Echo home assistant, a voice-activated speaker, powered by its “Alexa” artificial intelligen­ce program.

Users can ask for news or informatio­n updates, as well as ordering goods from the online retail giant.

Echo also serves as a connectedh­ome hub which can control compatible appliances, light bulbs and other devices.

Since introducin­g Echo, Amazon has launched a smaller version called “Dot” and integrated Alexa into its Fire TV devices.

Microsoft

Microsoft’s personal assistant uses the name Cortana and is available on Windows devices and its Xbox console and as an applicatio­n on Apple iOS and Android devices.

Unveiled in 2014, Cortana — a name based on a character in its blockbuste­r game “Halo” -responds to conversati­onally spoken requests or commands, using insights gleaned from calendars, contact lists, online searches and other smartphone sources to respond in a manner akin to a reallife aide.

Facebook

Facebook, heavily investing in artificial intelligen­ce, is widely believed to be working on a personal assistant with the code name “M.”

The social network’s founder Mark Zuckerberg has said he wants to create a real-life version of “Jarvis,” the assistant in the assistant in the Marvel Comics series “Iron Man.”

For now, Facebook is enabling AI-powered “bots” on its Messenger mobile applicatio­n that allows users to get answers to questions and engage in text exchanges as though chatting with the social network itself.

Apple

Apple was the first to offer its personal assistant, introducin­g Siri for the iPhone in 2011, and has been working to improve it over the years. Recently, Siri was upgraded to interact with non-Apple applicatio­ns, so users can book a ride with Lyft or make payments using Square Cash.

Apple has also introduced a Home applicatio­n that can connect with smart appliances and other devices, and is reportedly working on a stand-alone speaker similar to Amazon Echo and Google Home.

IBM

Technology stalwart IBM made headlines nearly 20 years ago with “Deep Blue” software that beat world chess champion Garry Kasparov at his own game, and more recently with “Watson” artificial intelligen­ce that triumphed over top human players in a Jeopardy television game show.

IBM has put Watson to work making business systems and services smarter with data and customers. Thousands of people are expected to attend a World of Watson conference later this month in Las Vegas.

 ?? LUKE MACGREGOR / GETTY IMAGES ?? An “Echo” device, center, stands on display in a set of shelves during the UK launch event for the Amazon.com Inc.
LUKE MACGREGOR / GETTY IMAGES An “Echo” device, center, stands on display in a set of shelves during the UK launch event for the Amazon.com Inc.

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