China Daily (Hong Kong)

Hangzhou switched on to smart city thinking

City ranks top in index measuring progress of Internet Plus strategy, real-time services

- By HE WEI hewei@chinadaily.com.cn

Hangzhou, capital of Zhejiang province, has become the biggest beneficiar­y of mobile internet-enabled social services, with smart cities developing rapidly since the government introduced the Internet Plus initiative.

Hangzhou, Shanghai and Nanjing are among the early birds in utilizing mobile internet and big data to build a system where realtime responses are made to residents’ needs, according to the 2016 China Internet Plus and Social Services Index.

Survey results, released on Tuesday by the Internet Society of China and Ant Financial Services Group, a leading e-payment provider, found most Chinese cities adopt a public-private partnershi­p model where social enterpris- es are engaged in building smart cities.

A number of gauges were applied in evaluating the level of “smartness” of the 352 surveyed cities, including transporta­tion, healthcare, government affairs and education.

“Smart cities are designed to be user-centric. We encourage the private sector to be an active part of it,” said Wu Hao, assistant director of the National Developmen­t and Reform Commission’s Department of High-Tech Industry.

Hangzhou is top of the pile when it comes to internet technology facilitati­ng everything from finding parking lots and paying corporate taxes to making hospital appointmen­ts, according to the index.

Wuhan, capital of Hubei province, made a pioneering move in allowing residents to run errands and pay for an array of local services using their smartphone­s. Notably, the local public security bureau has partnered with China’s largest e-wallet services provider Alipay to develop an electronic ID card, which million user can access through the app’s Wuhan services portal.

Chengdu built its own realtime bus informatio­n system by establishi­ng an integrated network that encompasse­s informatio­n for all buses in the city, allowing its users to check how many stops remain before their bus arrives at a specific destinatio­n.

Yinchuan, capital of the Ningxia Hui autonomous region, has adopted the nation’s first smart city regulation to bolster developmen­t of internet-enabled social services and shorten administra­tive procedures.

Alipay has introduced a redesigned user interface with new functions geared to offer easy mobile access to purchase and pay for products and services. Users with good social credit records may even skip long lines at hospitals by making appointmen­ts via the app and receiving diagnosis before paying the bill.

Alipay is now helping more than 150 million users nationwide to access 58 types of social ser vices, according to Eric Jing, CEO of Ant Financial.

Another internet tycoon, Tencent, is also venturing into smart cities using its internet technology infrastruc­ture.

It has asked local government­s to move some public services, including social security and car license plate applicatio­ns, to its mobile platform.

number of users nationwide with access to social services provided by Alipay 1. Hangzhou 2. Shanghai 3. Nanjing 4. Wuhan 5. Guangzhou

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