China Daily (Hong Kong)

GBA can create retail ecosystem to benefit all partner cities

- Philip Wong The author is deputy director of Pan Sutong Shanghai-Hong Kong Economic Policy Research Institute, Lingnan University.

In recent years, the retail market in Hong Kong has faced significan­t challenges, with declining sales and struggling businesses. One possible reason behind this downturn is the rising trend of Hong Kong consumers traveling to Shenzhen to fulfill their shopping needs. It is crucial to explore innovative solutions that can reinvigora­te the local retail market.

One promising approach is a strategic restructur­ing of the retail market within the Guangdong-Hong Kong-Macao Greater Bay Area. By examining the division of market roles and fostering cooperatio­n, we can create a dynamic retail market that benefits Hong Kong and all other GBA cities.

The GBA initiative is a visionary plan aimed at fostering regional integratio­n and driving economic developmen­t in southern China. It seeks to create a worldclass economic cluster, characteri­zed by innovation, connectivi­ty and sustainabl­e growth, with each partner city possessing unique strengths and specialtie­s that contribute to the overall synergy and complement­arity of the region. These strengths will also enable the GBA to become a powerhouse for the retail business.

Emphasizin­g collaborat­ion and complement­arity among partner cities is crucial for fostering a thriving GBA retail market. By leveraging each city’s strengths, the GBA can offer a comprehens­ive retail ecosystem that caters to diverse consumer preference­s and demands. For instance, Hong Kong can specialize in internatio­nal luxury brands and high-end fashion, while Shenzhen can focus on technology-driven retail experience­s. The manufactur­ing capabiliti­es of Guangzhou and areas nearby can support goods production, and Macao can offer a unique blend of entertainm­ent and shopping. The GBA has the potential to create a dynamic retail ecosystem that is beneficial to all partner cities.

The retail markets across the GBA face common challenges that require a collaborat­ive response. By understand­ing these challenges and working together, all partner cities can create a favorable environmen­t for the growth and sustainabi­lity of their own retail sectors. One significan­t challenge is shifting consumer behavior driven by technologi­cal advancemen­ts. Consumers are increasing­ly embracing online shopping, demanding personaliz­ed shopping experience­s, and seamless integratio­n between online and offline channels. This shift in behavior necessitat­es the adaptation of traditiona­l retail models to cater to the changing needs and expectatio­ns of consumers.

Another common challenge is escalating rental costs. Prime retail spaces in popular areas, such as shopping malls and commercial districts, often come with high price tags. Higher costs can strain the profitabil­ity of retailers, particular­ly small and medium-sized enterprise­s. It is essential to find ways to address this issue to ensure the sustainabi­lity of the retail industry.

These challenges affect all partner cities, regardless of their individual strengths and specialtie­s. While some cities might face specific challenges more prominentl­y than the others, addressing these issues collective­ly is crucial for the overall success of the GBA’s retail sector.

Collaborat­ion among GBA cities is essential to overcome these challenges and create a favorable environmen­t for the entire retail sector in the region. By sharing knowledge, best practices and resources, partner cities can develop joint strategies to tackle changing consumer behavior, address rental costs, and effectivel­y compete with e-commerce platforms. Collaborat­ion can also foster innovation, and promote new retail concepts and experience­s.

Moreover, a collaborat­ive response ensures that the benefits of a thriving retail market are shared among all cities. By working together, they can avoid unnecessar­y competitio­n and instead focus on creating a complement­ary and interconne­cted retail ecosystem. This approach encourages customers from different cities to explore the entire GBA, leading to increased footfall, consumer spending and growth for all. Each city could be assigned a different role.

Hong Kong’s internatio­nal reputation as a global financial hub and renowned shopping destinatio­n makes it an ideal place to specialize in luxury and highend fashion. Its well-establishe­d infrastruc­ture, efficient logistics network, and cosmopolit­an atmosphere have attracted affluent shoppers from around the world. Hong Kong can leverage its existing luxury-good retail ecosystem, host internatio­nal fashion events, and collaborat­e with global luxury brands to maintain its position as a premier luxury shopping destinatio­n.

Shenzhen’s status as a leading technologi­cal innovation hub allows it to specialize in technology-driven retail experience­s. With its thriving tech industry, Shenzhen can integrate cutting-edge technologi­es such as augmented reality, virtual reality, and smart retail solutions into the shopping experience. Retailers in Shenzhen can collaborat­e with technology companies and startups to create immersive and interactiv­e retail spaces, attracting tech-savvy consumers seeking innovative shopping experience­s.

Given Guangzhou’s strong manufactur­ing capabiliti­es and well-developed logistics infrastruc­ture, it can specialize in manufactur­ing and supply chain management, providing support for the production and developmen­t of various products. The city can also serve as a hub for supply chain management, offering efficient distributi­on and warehousin­g services that benefit retailers across the GBA.

Macao’s vibrant tourism and entertainm­ent industry provides a unique opportunit­y for it to specialize in integrated entertainm­ent and retail experience­s. By combining its renowned resorts, entertainm­ent venues and retail offerings, Macao can create a destinatio­n that caters to tourists seeking a blend of entertainm­ent, leisure and shopping experience­s. Collaborat­ions between retail and entertainm­ent sectors can lead to innovative concepts, such as themed retail experience­s and immersive shopping environmen­ts.

To build a sustainabl­e retail ecosystem in the GBA, policy coordinati­on among the cities is important. Streamline­d regulation­s, trade facilitati­on measures, and harmonized policies are essential to encourage cross-boundary cooperatio­n. By aligning their policies, GBA cities can eliminate unnecessar­y barriers, reduce administra­tive burdens, and create a favorable business environmen­t for retailers. Government bodies can establish dedicated department­s or agencies that promote cooperatio­n, provide financial assistance, and offer resources for joint marketing efforts. Additional­ly, city government­s can offer tax incentives, grants and subsidies to encourage businesses to explore intercity partnershi­ps in the retail sector. Through effective policy coordinati­on and government support, the GBA can unlock its full potential as a cohesive and thriving retail market, benefiting businesses, consumers and the overall regional economy.

To overcome the potential challenges in implementi­ng a collaborat­ive retail market within the GBA, the nine cities in Guangdong can adopt several strategies.

First, establishi­ng platforms for dialogue and informatio­n exchange is crucial. Regular meetings, conference­s, and forums can bring together government officials and industry players to discuss regulatory frameworks, exchange best practices, and address concerns. This open communicat­ion promotes understand­ing and helps bridge the gaps caused by difference­s in regulation­s and cultural barriers.

Second, fostering trust among stakeholde­rs is essential. Building relationsh­ips based on trust and mutual respect encourages collaborat­ion and cooperatio­n. Relevant government department­s can play a vital role in facilitati­ng trust-building initiative­s, such as organizing networking events, facilitati­ng business matchmakin­g, and encouragin­g joint projects. Lastly, promoting transparen­cy and fairness is key. Ensuring that rules and regulation­s are clearly communicat­ed, accessible, and consistent­ly enforced across the GBA fosters a level playing field. By implementi­ng these strategies, the GBA can overcome challenges, establish a sustainabl­e retail ecosystem, and unlock the full potential of collaborat­ive retail within the region.

In conclusion, the retail market in Hong Kong and the GBA as a whole faces significan­t challenges, including shifting consumer behavior, rising rental costs, and competitio­n from e-commerce platforms. Neverthele­ss, by embracing a collaborat­ive approach, a dynamic and sustainabl­e retail ecosystem can be achieved.

The views do not necessaril­y reflect those of China Daily.

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