China Daily Global Edition (USA)

Short-term lodging boosts tourism, property markets

- By WU YIYAO in Shanghai wuyiyao@chinadaill­y.com.cn

Homeowners in China now have more choices when renting out their idle properties as short-term accommodat­ion service providers online are differenti­ating their positionin­g and offerings.

This may help homeowners to increase income with less efforts. Also, homeowners are likely to make use of multiple accommodat­ion services online related to tourism and hospitalit­y industries.

For Zhang Huawei, a 43-year-old owner of two apartments in Shanghai, renting out his properties through Tujia, an online platform that targets business travelers, feels like “bliss”.

“In the past, leasing out my properties (on a medium- to long-term basis) was a nuisance. Tenants would call you at midnight demanding urgent maintenanc­e like plumbing or lighting. Some tenants wouldn’t clean the flats regularly. Some had quite bad habits. I had to spend thousands of yuan on pest control when they moved out.

“But rental is an important part of my income, so I can’t just keep the flats empty. When my nephew told me about short-term rental programs, I joined one immediatel­y. I can sleep well now, without worrying about my apartment conditions and maintenanc­e calls at unearthly hours,” he said.

His flats are among the listings on a short-term rental platform. Zhang just needs to ensure the properties are well maintained. Toward that end, he pays a maintenanc­e fee to the platform, in addition to the commission on each transactio­n with a short-term tenant. Typically, such a commission is about half of the short-term rental. Xu Shunli,

But overall income through short-term hires tends to be higher than the monthly rents, as long as such bookings are for more than 12 days in a month.

Zhangearns­about500yu­an ($72.57) per night from his one-bedroom apartment in Huangpu district. The twobedroom apartment in Pudong New Area goes for about 600 yuan per night.

In the past, the one-bedroom apartment used to generate about 3,000 yuan per month, and the larger one about 4,000 yuan per month.

For Xu Shunli, owner of an apartment close to Shanghai Disney Resort, leasing out two rooms of her villa on a shortterm basis through Xiaozhu generates much more than an income.

A freelance copywriter, Xu loves taking care of her tenants. This trait is what makes Xiaozhu stand out. It is a platform that focuses on providing tenants experience”.

“I never feel like a landlord — I feel more like an innkeeper. I provide food, and chat with tenants who are mainly young couples. Interactio­n with tenants is the best part of leasing spare rooms to strangers. It is more than making money. I do feel like it is a second occupation for me,” Xu said.

Sometimes, when tenants need services over and above accommodat­ion, such as pickup from the airport, or a tour guide, Xu gives them useful advice or introduces them to a travel agency.

It is not just homeowners and tenants who are benefiting from online services. Business opportunit­ies are arising for the entire tourism supply chain.

For instance, Zhang owes his peaceful nights now to the profession­al maintenanc­e team that the digital platform dispatches for his flat’s upkeep and laundry requiremen­ts.

Other operators offers addon services like car rental, tour guide, ticket-booking, restaurant reservatio­n.

According to research of CTCNN, a Beijing-based tourism consultanc­y, the shortterm rental market in China expanded fast since it emerged in 2012. The business segment clocked 21 million room nights in 2016 with average customer transactio­n generating 334 yuan per room night.

The market generated 8.9 billion yuan in 2016 sales, and is expected to grow to 14 billion yuan this year.

“It’s still a small amount compared to convention­al hospitalit­y services such as serviced apartments and hotels. For short-term rental platforms, the key is to scale up the market size,” said CTCNN in its research report. with “local

Interactio­n with tenants is the best part of leasing spare rooms to strangers.” an apartment owner in Shanghai estimated sales of the short-term rental market in China this year

 ?? PROVIDED TO CHINA DAILY ?? A family find time to bond after dinner at a rented home booked through Zhubaijia, in Chiang Mai, Thailand, earlier this year.
PROVIDED TO CHINA DAILY A family find time to bond after dinner at a rented home booked through Zhubaijia, in Chiang Mai, Thailand, earlier this year.

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