Global Times

Outrage erupts after airline passenger passes out

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A woman fainted from overheatin­g while trapped on a Shenzhen Airlines flight stuck on the tarmac for five hours.

However, it was the airline’s response to the incident that has since sparked a wave of backlash from netizens.

The Shenzh en-bound flight ZH9632 from Dalian, Liaoning Province had been delayed for hours on August 1 when the passenger passed out.

Passenger son the flight claimed that flight attendants had refused to turn on the air conditioni­ng.

“We were forced to use the plane’s backup cooling system,” a Shenzhen Airlines employee surnamed Yue told the Yangtse Evening News. “But it wasn’t enough to lower the cabin temperatur­e, Yue said.

After regaining consciousn­ess, the passenger was asked by flight attendants to sign a form before the plane could take off , media reported.

Passengers claimed the form was a “disclaimer” that would absolve the airline from responsibi­lity.

Airline employees later said the form was only informing the passenger of the risks of traveling in her weak condition.

Shenzhen Airlines has further distanced themselves from responsibi­lity, claiming the delay was only 2 hours, but the woman required 3 hours of treatment.

The company later denied any claims of negligence, adding it would not compensate the passengers for the delay.

The incident exploded on social media, with many netizens chastising the airline for not allowing the passengers off the plane, citing a recent aviation regulation regarding fl ight delays.

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