Mixed feelings over MulaSport
MBABANE – Some customers on MulaSport still have questions. This is after this publication carried an article that the company was deregistering and will cease operation in two months.
While Mulasport did clarify their stand, others felt they needed more clarification as the notice issued by Registrar of Companies Msebe Malinga left them with many questions.
Others, however, were satisfied with the response which MulaSport issued on their Facebook page. MulaSport, did touch-base with the Times of Eswatini regarding the article and they were asked to read the article.
Upon reading the article, MulaSport posted it on their Facebook page and captioned it ‘Funda Lapho Thembi’ loosely translated to mean ‘read the whole article’.
However, this did not go down
FACEBOOK USERS VIEWS
“When will businesses ever take their customers seriously? Instead of issuing a statement to give clarity to your customers regarding the article you are busy ngabo Thembi. Mula is so unprofessional.
about this issue. you are so unprofessional serious..
statement
“Good day Mulasport. Be prepared for more legal battles as we (customers) will soon take you guys to task for unfair practice. Continue closing games and not making them accessible for betting, especially when there is a higher possibility of the teams scoring 9+ goals. We know that is unethical business practice and we will act accordingly.”
“It is disappointing to well with some customers as they felt they were not being taken seriously.
However, the betting company reposted their response on the comments sections for those who wanted more clarity.
Other customers praised MulaSport and they pointed that MulaSport as they stated in their statement was here to stay.
Below is what some users had to say about this posted article: see a company being this unprofessional. Instead of clarifying what’s written in the article they are busy making jokes. Clarifying this was not going to hurt anyone, even if you did before, don’t assume everyone saw your statement. A professional company shouldn’t get tired to clarify things to their customers.”
“What will happen as I have a ticket that is pending for two months ...what will happen because all the other games have played.”
“This is confusion ... do not dare shutdown without giving our monies.”
“They must shutdown MulaSport until they introduce the cash out option. For now this this is nothing but a scam.”
“Let them talk Mula is here to stay , they will talk but Mula is here to stay, our number one agent.”