Oromia bank forges partnerships to better digital banking services

Oromia Bank has signed an agreement with two technology providers to invest Omni Channel digital banking technology so as to deliver an integrated service. On an event held on Thursday July 19, 2022 the bank has signed agreements with CR2 Digital Banking Technology and Moneta Technologies S.C. “Previously, our bank has done a lot in equipping itself with the latest technology so as to provide reliable and modern banking services to our customers. By realizing the future era is based on banking technology, our Bank has put it into practice by installing the first and most massive data centre infrastructure in the private banking sector,” said Teferi Mekonnen, president of the bank, adding that the Technology adoption will make the bank a superior customer service experience centre and contribute significantly to the development of the country's digital transformation and help to bring the unbanked society into the banking industry.

“Omni Channel Digital Banking Technology will also greatly update the bank's internal processes and enables its customers to get services digitally,” said Fintan Byrne, CEO of CR2.

“Once built and readied for service, this huge investment Omni Channel digital banking technology will significantly update the entire payment system of the bank as Omni Channel digital banking technology enables payment of any bill from any bank through digital means,” indicated the bank’s president. “Omni Channel's Digital Banking Technology brings the payment options that were previously provided in a fragmented manner by multi-channel technology into one platform and making the service fast, modern and very convenient to users,” he further elaborated.

The adoption of this technology makes Oromia Bank the 3rd bank in the country to do so.

“What makes Oromia Bank unique with this technology is that, the rural farmers are our centre in terms of accessibility. In nutshell, our adoption of this technology will make our bank a superior customer service experience centre and will significantly contribute to the development of our country's digital transformation,” said Teferi. Oromia bank is said to be accessible through its 405 branches, by providing efficient and modern banking services. It is said that Oromia bank has financial technology security by installing an information system security centre that can monitor 24/7 and has the highest capacity in the industry.