Fiji Sun

REAL-TIME VIDEO CHATS

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Delivering an excellent customer service is one way to ensure that your business stands out.

This is why millions of dollars are invested each year in customer service to ensure regular customer satisfacti­on. One way to improve your customer service is to go beyond answering customers convention­ally through emails or online chats, and employ the use of video chats. Doing this will help you see your customers’ emotional expression­s and adjust your approach accordingl­y.

This experience will give your business a personal touch which customers will love to identify with, and hence drive more sales. Support department­s using videoconfe­rencing can establish more personal relationsh­ips with their customers, which encourages a much deeper loyalty than just speaking on a phone with a call center.

If you need to manufactur­e a product, you can verify the quality, make changes, and ensure accuracy through your product’s life cycle.

You can accomplish in less than an hour, what it takes your competitio­n to do in a week via shipping the product for review. With a variety of video conferenci­ng solutions.

Clear-One provides a powerful way to enable conference­s and other video content to be streamed live or on demand around the world, employees, customers, partners, and students can use video to communicat­e, engage and interact with others across distance at any time, from wherever they are.

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