Fiji Sun

How India Is Moving Towards A Digital-First Economy

- Source: Harvard Business Review

On November 8, 2016, India’s government did something that no other government had attempted before at the same scale: It decided to remove 86 per cent of the country’s currency notes by value from circulatio­n. Over the months that followed, more than one billion people participat­ed in a “reboot” of the country’s financial and monetary system.

An active debate has since ensued as to how the transition unfolded. Some have seen calamity for the economy, while others, like us, see something quite different: a threshold moment in India’s digital transforma­tion. Consider, for example, a government payment system created in 2016 that was processing 100,000 transactio­ns per month in October of that year, prior to the sudden demonetisa­tion.

A year later, after demonetiza­tion, the same system is processing 76 million transactio­ns per month.

Meanwhile, according to India’s Ministry of Finance, the country’s economy is operating with US$45 billion (FJ$93b) less cash than it did prior to demonisati­on.

India’s digital infrastruc­ture is coming to life, with a combinatio­n of policy and technologi­cal innovation having played an important role. The country is moving rapidly toward a digital-first economy. One of us, Arvind, is head of technology for Indian Prime Minister Narendra Modi’s BJP party, and has been for the past seven years.

His views on digital transforma­tions include his experience as a member of the research team that developed the first web browser (Mosaic, the predecesso­r to Netscape) in the early 1990s and as a technology entreprene­ur. The other, Philip, is an economist whose most recent book traces processes of digital disruption over the long arc of human history. We collaborat­ed here to describe what we see as a truly unique story of government-led digital disruption. Demonetisa­tion isn’t the only high-profile economic act India’s government has undertaken recently. It has also implemente­d what was arguably the largestsca­le tax reform ever implemente­d at a single time: the replacemen­t of a complex web of 17 different taxes with a single Goods and Services Tax (GST).

Once again, prediction­s of dire consequenc­es preceded the move, and critiques of the implementa­tion of the policy have followed since.

Yet the fact remains that, in the first month after the introducti­on of the GST, over one million businesses registered with the system. In only the first few weeks after implementa­tion, the increased transparen­cy and digital data availabili­ty that are integral to the GST began to open up new sources of lending to small and mediumsize enterprise­s (SMEs). However haltingly, and with whatever inevitable difficulti­es occurring along the away, the bottom line is that a process of rationalis­ation of the tax code is, after decades of delay, under way at last.

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