Namale Resort shines at World Luxury Hotel Awards
Namale Resort and Spa won big at this year’s World Luxury Hotel Awards scooping three awards at Kulm Hotel St. Moritz in Switzerland.
The Savusavu resort emerged the global winner in the Luxury romantic hotel category, Luxury Spa Resort and Luxury Honeymoon Hotel category.
Resort co-general managers Bill Kefee and his wife Nowdla Kefee said they felt a profound sense of gratitude and a little bit of pride for having had the opportunity to work with such a wonderful staff and support team.
“The fact that this outstanding group of staff members is being recognised on a worldwide scale for the amazing way in which the care for each and every one of our guests is rewarding,” he said.
“Awards and accolades are not why the Namale staff does what they do, they also take some pride in being acknowledged for what they do and how they do it.”
Mr Keefe said to them, the awards means they need to be on their toes.
“It’s great to win awards such as these. And, it means that we as a team have to re-earn those awards in the eyes of our guests every day.”
He added that when a resort receives an award as prestigious as this, it of course attracts attention from the travelling public.
“Awards such as this certainly make a difference when people have so many resort properties, worldwide, to choose from.
“It also however sets a standard and an expectation in those that do decide to come to your resort as a guest.
Mr Keefe said there are no plans to make Namale any larger than it currently is.
“The owners, Sage and Tony Robbins, like the property just as it is and have no plans to add additional bures or villas on the spacious waterfront grounds.
“As the resort is built via authentic, traditional Fijian architecture and materials, there is always work being done keeping the property in it’s original pristine condition.”
However, there are a few interesting projects that they are currently working on to enhance their guest’s experience over the next 12 to 18 months.
Next year will be a good year and Mr Keefe said their plan is to do what we did this past year even better
Brand:
When asked by the Fiji Sun as to what makes Namale Resort and Spa unique, Mr Keefe said: “There are many things that make the Namale Resort and Spa unique. It’s background as a working coconut plantation and private retreat before developing into one of Fiji’s premiers five-Star Boutique Resorts. The fact that the property has 500 plus acres and 180 staff members dedicated to a maximum of only 42 guests.
“Probably one of the most notable things about Namale is the fact that it is one of the few remaining truly all-inclusive resorts in either Fiji or the overall South Pacific.
“Once a guest checks in, other than Spa Treatments or scuba diving, there is virtually nothing for them to have to pay any additional fees for.
“Some of our overseas Travel Partners have begun marketing Namale as “ultra-all-inclusive.
“The biggest factor though has to be our staff and the way that our guests return home feeling about their stay at Namale.
“It is difficult to describe but I will share this with you. Namale has many very unique amenities to offer visiting guests.
“Everything from Indoor bowling alleys to candlelit private dinners at secluded locations.
“What all of our guests remember most though at the end of their stay is how they were made to feel like family by the Namale staff,” he said.
About the Award:
World Luxury Hotel Awards is the pinnacle of recognition achievable by a luxury hotel, for service excellence and earning the respect of guests, industry players, and awarding hotels, as voted for by the public, across 99 different categories.
Winners are based on the votes of 300,000 travelers who were invited to vote for their favorite luxury hotel over a four-week period.