India telecom company in antiMuslim tweet row

New Delhi: Indian telecom company Airtel has been heavily criticised online after it failed to defend a Muslim employee against discrimination from a customer. When an employee with a Muslim name responded to the female customer’s request, she asked for a “Hindu representative”.

Airtel initially responded by assigning a representative with a Hindu name. After this prompted outrage on social media, the company said it did not “differentiate” based on religion.

The row began on Monday when Pooja Singh tweeted that she had “no faith” in the Muslim employee’s “working ethics” since “the Koran may have a different version for customer service”.