New services on taxpayer online services (TPOS)
The Fiji Revenue and Customs Service (FRCS) has announced yesterday that four new online service modules will be available on its Taxpayer Online service (TPOS) from November 3, 2020.
The new services that will be available include:
(i)Tax Compliance cate (TCC),
(ii) Individual Taxpayer Requests for Remission of Penalties,
(iii) Requests for Time to Pay Arrangements and (iv) Requests for Clarification.
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Customers, who wish to access these services will therefore no longer have to physically visit the Tax Office to access these services, as from November 3, customers will be able to simply log on http://mytpos.frcs.org.fj to
the Taxpayer Online Services and apply. The first phase of the Taxpayer Online Services was launched in December, 2019.
The services currently available online includes Environment and Climate Adaptation Levy (ECAL), Fringe Benefit Tax, Telecommunications Levy, Value Added Tax (VAT) and Taxpayer Registration.
FRCS Acting chief executive officer Fane Vave described the upcoming implementation of the four new service modules on the Taxpayer Online Services as a significant achievement for FRCS and a demonstration of its commitment to be a contemporary service oriented organisation.
FRCS has been holding a series of consultations with all stakeholders to enhance education and awareness on the online processes of the various tax types to support taxpayers through the new transition.
The videos of these tax types can be accessed on FRCS website https://www. frcs.org.fj/our-services/taxpayer-online-servicetpos/webinar-sessions/ and the You Tube channel https://www. youtube.com/channel/UCNT
GMfofPp8-P_KkxOfGKaw/.
“I acknowledge the participation of different business segments, accounting firms, tax agents and individual taxpayers in our External Testers Programme over the last six months whose feedback and input has been invaluable to test the online tax processes and are integral to our development and design process to ensure an optimal customer experience.”
Ms Vave encourages all taxpayers to access the online services and to contact FRCS on 1326 or info@frcs.org.fj, should they require any assistance on Taxpayer Online Services. For further information, please email publicrelations@frcs.org.fj. Source: Fiji Revenue Customs Service and