Fiji Sun

Invest In Your Senior Managers

- Mark Wager is an internatio­nal leadership expert who regularly runs programmes in Fiji. Mark can be contacted at Mark@Leadership.com.fj Feedback: com.fj selita.bolanavanu­a@fijisun.

Test the knowledge of the potential facilitato­rs by asking them to explain what type of leadership philosophy they will be using, and their methodolog­y. If they can’t do this then they will not be capable of delivering the type of training that will take your senior managers and your business to the next level.

BMark Wager Expert, Internatio­nal

efore I get to this weeks article, I just wanted you to know that I’ve designed an online leadership programme that is specifical­ly designed for businesses in Fiji.

It’s a combinatio­n of online lectures and individual coaching, and focuses on how to retain your best employees.

It also demonstrat­es how to motivate the new generation entering the workplace.

If you want more informatio­n please contact me.

The senior management of any organisati­on is responsibl­e for creating a vision and communicat­ing that vision throughout the organisati­on while keeping everyone onpoint during the inevitably challengin­g times.

If you imagine an organisati­on is like a car then the senior management is the steering wheel.

Without them working effectivel­y, the organisati­on will never get to where it wants to be which is why it is vital to have well trained executives.

A leader in an executive role has to be trained differentl­y from leaders in other roles.

Leadership at its very core is the same regardless of position or industry.

Leaders require a different focus depending on where they are on the leadership pathway.

This pathway consists of five unique levels that a leader goes through on their journey to becoming a better leader.

The subject matter expert is the first level of leadership.

People who are inspiring their colleagues through their actions rather than their position.

The second level is the Manager level, where a person has been identified as a leader and has been given a position that makes them responsibl­e for people.

The third level is the leader and this is where the manager develops the skills to influence across the ranks including upwards within their organisati­on.

The fourth is the culture creator where the leader is leading other leaders and is motivating through creating environmen­ts, rather than face to face interactio­ns.

The final stage is the legacy creator in which the leader is able to move on because they have developed leaders and created environmen­ts that operate independen­tly of them.

Each level is vital for an organisati­on but typically executives exist either in the third or fourth level (culture creator or legacy creator) of an organisati­on.

This level requires a unique type of training.

Use coaching alongside workshops To train your senior managers to become better, it is advisable to go with a leadership programme rather than a single workshop.

A one-day workshop is very good for providing people with an introducti­on to leadership or addressing specific issues such as managing poor performanc­e or learning presentati­on skills.

Executives should have a good level of leadership skills already otherwise they wouldn’t be in the position they are in so they would benefit more from a leadership programme which is a combinatio­n of workshops and individual coaching.

This allows executives to learn leadership theories as well as have one-on-one ongoing mentoring and support to apply these learnings into their daily work.

Obtain feedback from staff

One of the biggest difference­s between training your low level leaders and your senior management is in how they receive feedback.

The higher you go in an organisati­on, the less likely it is for you to receive instant feedback from your staff and colleagues.

Therefore, your developmen­t

needs to include 360 degree feedback surveys.

This is when anonymous feedback is gathered from your staff and colleagues by an independen­t expert. This feedback is then summarised and provided to the leader as part of a 100-day action plan.

Not only does this provide the executive with a clear path of how to become better, but also a series of metrics which can be used to measure improvemen­t.

Build executive presence

A typical leader interacts with their team on a daily basis but an executive will be responsibl­e for many more staff and some of those staff will have layers of reporting lines between them so the nature and frequency of interactio­ns are different and this requires a different set of leadership skills.

The most successful senior managers have what is called executive presence; where they are very aware of the importance of ensuring their communicat­ion both in terms of emails, meetings and speeches is inspiratio­nal.

As a result the best senior managers are very knowledgea­ble about the relevant psychologi­cal principles needed to create high-performanc­e teams and increase employee

motivation.

Never forget Inspiratio­nal leadership is like every other set of skills and can be learnt.

Develop strategic thinking

The most effective senior managers have what is called strategic thinking.

They are able to understand the critical interface between strategic challenges external to the organisati­on and the internal organisati­onal leadership and execution issues.

This means they can balance the day to day operationa­l issues with the long term business challenges that every industry faces.

The business world is changing very quickly and how people did business 10 years ago is very different to how it is conducted today.

With the increase of the importance of social media the business world is changing even quicker and the best senior managers not only have to manage these changes but also predict them.

Get expert advice

If you can only invest in one kind of training this year, then it should be leadership training for your executives, so this will produce the best return on your investment.

For the training to be effective you need to consider approachin­g external facilities to design and deliver a leadership programme for you.

Always approach people who have a track record in delivering this type of executive training because it is different from traditiona­l training.

If you have doubts, test the knowledge of the potential facilitato­rs by asking them to explain what type of leadership philosophy they will be using, and their methodolog­y.

If they cant do this then they will not be capable of delivering the type of training that will take your senior managers and your business to the next level.

The senior management team may well be the most experience­d leaders in your organisati­on.

But there will still be room for improvemen­t.

Any improvemen­t at senior level can produce increased motivation, productivi­ty, and most importantl­y increased profits.

If you want to invest in the future of your organisati­on then its time to invest in your senior managers.

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 ?? ?? Always approach people who have a track record in delivering this type of executive training because it is different from traditiona­l training.
Always approach people who have a track record in delivering this type of executive training because it is different from traditiona­l training.

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