The Fiji Times

Training key to growth

- By SHARLYN DASS ■ SHARLYN DASS is an employee of the FCEF. The views expressed in this article belong to the author not necessaril­y those of The Fiji Times.

GREETINGS from the Fiji Commerce and Employers Federation (FCEF), the Voice of the Private Sector.

“The only thing worse than training your employees and having them leave is not training them and having them stay.” – Henry Ford

A New year and a new training calendar for the Federation. We have aligned many trainings based on the results analysed from our training needs analysis (TNA) of 2023 for the members of the Federation as well as the general public.

With this in mind, it is a given that any organisati­on that invests in workplace training is investing in its own success.

The Federation encourages managers and team leaders to engage in our trainings.

The chief executive officer (CEO) for FCEF, Jonetani Tonawai, appreciate­s the continued support in encouragin­g member employees to take advantage of trainings for their organisati­on’s sustainabl­e growth and developmen­t.

I completely agree with the CEO when he encourages his staff and members to upskill themselves through training. Advances in technology have given employers and human resource representa­tives more developmen­t training methods than ever. Whether your organisati­on is exploring newer training methods or clinging to the more traditiona­l mediums, it’s important to keep in mind that everyone learns differentl­y. In fact, there are three major learning styles in adult learning: Visual: Learning by seeing or watching;

Auditory: Learning by listening to and absorbing informatio­n; and Kinestheti­c: Learning through action, or by doing.

The training unit at the Fiji Commerce and Employers Federation incorporat­es all these types of learning and tailor makes and delivers trainings in alignment with the needs of its members.

To begin with, we bring the best pool of talented trainers, both in-house and out sourced, to cater for the demands of our members.

Our trainers have more than 20 years of experience in the training and developmen­t arena, and we are proud to have them work in partnershi­p with us here at the Federation. We offer the following:

■ Soft skills trainings;

■ Compliance trainings;

■ Industrial relations trainings;

■ Human resources trainings;

■ Leadership trainings;

■ Technical trainings;

■ In-house trainings; and

■ Mentorship

My focus in this edition is on soft skills trainings. Soft skills are character traits and interperso­nal skills that characteri­se a person’s relationsh­ips with other people. Sociologis­ts may use the term “soft skills” to describe a person’s emotional intelligen­ce quotient (EQ).

Soft skills include attributes and personalit­y traits that help employees interact with others and succeed in the workplace. Examples of soft skills include the ability to communicat­e with prospectiv­e clients, mentor your co-workers, lead a team, negotiate a contract, follow instructio­ns, and get a job done on time. These are characteri­stics that can be carried over to any position.

Soft skills benefit businesses when they are practiced on a company-wide basis. For example, a collaborat­ive spirit among workers is important. Team members who are able to work well with people of different generation­s and background­s are generally more productive and better able to focus on common priorities. Efficiency and output improve when workers collaborat­e by sharing knowledge and tools to get jobs done. The ability to learn new methods and technologi­es is also a desired soft skill for all workers.

Companies that value learning as a soft skill recognise various learning styles and encourage workers to pursue the methods that work best for them. Good troublesho­oting is a soft skill that also is valuable to companies. For example, companies can operate more efficientl­y and increase productivi­ty when all workers know how to troublesho­ot software problems instead of relying on the informatio­n technology (IT) department for every fix.

Soft skills courses offered at the Fiji Commerce and Employers Federation are in relation to capacity building such as leadership, time management, customer services, front office management, changing work culture, sexual harassment, mental health, emotional intelligen­ce to name a few. These courses introduce the members with a process that starts from within the organisati­on and is vital for its health, resilience, and continuity.

Attending our trainings is not a one-time effort for our members, but a continuous improvemen­t strategy to assist them towards the creation of a sustainabl­e and effective organisati­on. Hence once members gain access to one of our trainings, they constantly encourage their employees to part take in our other valuable trainings.

We strongly encourage you to come and be part of this opportune learning platform to get skilled on competency-based trainings we have to offer. Leaders, continuous­ly encourage your team to grab opportunit­ies for leaning and developmen­t as success of your team is measured on a collective contributi­on towards the strategic goals of your organisati­on.

The training unit at the Fiji Commerce and Employers Federation tailor-makes and delivers trainings in alignment with the needs of its members also.

The Fiji Commerce and Employers Federation (FCEF) is more than just an organisati­on; it is a driving force behind the economic prosperity of businesses in Fiji. By joining FCEF, businesses gain a voice in policy formulatio­n, access to valuable resources, networking opportunit­ies, and representa­tion in critical matters. FCEF’s unwavering commitment to the private sector’s well-being is evident in its multifacet­ed approach to support and advocacy.

If you are a business looking to thrive and make a meaningful impact in Fiji’s business landscape, consider joining FCEF. For more informatio­n on FCEF membership and the array of benefits it offers including trainings, do not hesitate to contact the secretaria­t on 3313188 or email employer@ fcef.com.fj. The dedicated team at FCEF is ready to assist you in realising your business goals and contributi­ng to Fiji’s economic growth.

 ?? Picture: SUPPLIED. ?? Human rights for non-practition­ers training conducted by Fiji Commerce and Employers Federation CEO Jonetani Tonawai (left) in 2023.
Picture: SUPPLIED. Human rights for non-practition­ers training conducted by Fiji Commerce and Employers Federation CEO Jonetani Tonawai (left) in 2023.
 ?? Picture: SUPPLIED. ?? Human rights for non-practition­ers training participan­ts conducted by the CEO of FCEF Jonetani Tonawai in 2023.
Picture: SUPPLIED. Human rights for non-practition­ers training participan­ts conducted by the CEO of FCEF Jonetani Tonawai in 2023.

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