EuroNews (English)

Storm Hermine: How are travellers stranded in the Canary Islands getting home?

- Charlotte Elton

More than 600 flights to and from the Canary Islands were cancelled over the weekend as Storm Hermine battered the Atlantic archipelag­o.

Hermine was expected to hit the popular holiday destinatio­n over the weekend as a tropical storm but was downgraded to a tropical depression on Sunday.

After three days of torrential rain and flooding, the extreme weather has finally calmed down.

But a number of travellers re-main on the islands, with some airlines organising ‘rescue flights’ to address the backlog of cancelled trips.

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Why were flights to the Canary Islands cancelled?

On Sunday, Eurocontro­l - Europe’s air traffic control authority - declared a ‘zero rate’ warning for flights to and from the Spanish islands, located off the coast of Morocco.

This meant that no flights could take off from or land in the archipelag­o.

Between Friday and Monday, more than 600 flights were cancelled, with dozens more diverted. Most of the cancellati­ons took place on Sunday when 540 flights were axed.

Tenerife and Gran Canaria - two popular tourist destinatio­ns - saw the biggest impact. . . Tens of thousands of passengers fly in and out of these hubs every day.

Many passengers took to social media to vent their frustratio­n.

“Currently at Lanzarote airport. Utter carnage… 23 flights on the board, 23 flights delayed,” user Stephen wrote.

When will flights to and from the Canary Islands start flying again?

The weather has improved, and flights have restarted. All islands have been downgraded to a ‘green’ level of risk by the Spanish meteorolog­ical authoritie­s.

Arrivals and departures track-ers for Tenerife North Airport and Tenerife South airport show normal service, as does the tracker for Gran Canaria airport.

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If your flight was cancelled, air-lines are required to rebook you on another flight.

Somehave even launched spe-cial charter services to bring stranded travellers home.

On Monday evening, Ryanair organised a rescue flight from Gran Canaria to Cork airport.

"A small number of flights to/from Las Palmas on Sunday, 25 September were cancelled due to bad weather conditions and runway lighting failure, which were entirely beyond Ryanair’s control,” a Ryanair spokespers­on said in a statement to CorkBeo.

"Now that the weather has im-proved, rescue flights have been arranged. We sincerely apologise to customers for any inconvenie­nce caused as a result of these weather disruption­s."

If my flight was cancelled, can I claim compensati­on?

Usually, victims of flight cancellati­on are entitled to compensati­on.

But n the case of a 'vis major' event like a storm, airlines have the right to not pay the compensati­on above for cancellati­ons and delays. ‘Vis major’ is latin for superior force. It refers to events that are neither caused by nor preventabl­e by humans.

Nonetheles­s, airlines should still provide you with assistance like accommodat­ion or rebooking if your flight was affected by the weather.

 ?? ?? Spain's Canary Island has been battered by tropical depression Hermine
Spain's Canary Island has been battered by tropical depression Hermine

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