China Daily

Baidu targets false ads

Internet giant is tackling illegal, misleading search results on its site

- By FAN FEIFEI and OUYANG SHIJIA Contact the writers at fanfeifei@chinadaily.com.cn

Chinese internet search giant Baidu Inc has ramped up efforts to remove false advertisem­ents and misleading informatio­n from its search results, after it was criticized for influencin­g users’ choices by letting through fake medical advertisem­ents two years ago.

Last year, Baidu rejected 2.13 billion harmful advertisem­ents, and blocked a total of 460,000 keywords, among which nearly 230,000 have been blackliste­d for medical malpractic­e, accounting for 50 percent of the total.

It has dealt with 60 million pieces of false promotiona­l medical informatio­n, with a focus on combating medical fraud, illegal advertisin­g and other illegal behaviors, by virtue of utilizing its big data, deep learning and artificial intelligen­ce technologi­es.

By Sept 14, Baidu had protected more than 20,000 trademarks, 4,000 of which it categorize­s as well-known.

It has also launched a public hospital brand protection program, with protected data points including their full names, abbreviati­ons and addresses.

In 2016, China’s internet regulator ordered Baidu to strictly limit advertisin­g per page and clean up its medicalrel­ated paid-search business. The action followed public outrage over the death of a 21-year-old computer science student, Wei Zexi, who used Baidu to search for a cancer treatment that turned out to be a hoax.

Chinese authoritie­s have formulated a series of cyber regulation­s to protect online users’ interests and better guide the developmen­t of internet-related industries. According to the Cyberspace Administra­tion of China’s regulation­s covering search engines, search providers must ensure objective, fair and authoritat­ive search results, and remove any illegal content that could harm national interests and people’s lawful rights.

The regulation­s stipulate that search engines must change their paid-for listings model and rank search results according to credibilit­y rather than price-tag. All paid-for listings must be labeled clearly, so that they are distinguis­hable from normal search results, and the returned content should not mislead users.

Chen Yinjiang, deputy sec“Driven retary-general of the China Consumer Protection Law Society, said the spread of false advertisin­g has seriously violated consumers’ legitimate rights and fair market competitio­n.

by huge potential interests, some internet companies allow misleading online informatio­n and fake advertisem­ents to reach consumers. In terms of search engines, users currently lack an adequate range of choice and therefore it is difficult to avoid such risks,” Chen said.

According to Chen, Baidu should take on its social responsibi­lity and implement more effective measures to protect consumers, as it still faces accusation­s of altering search results to feature entities that have paid money to gain high rankings for their sites.

Chen cited the current regulation­s published by the State Administra­tion of Market Regulation, claiming advertisem­ents and paid search results must be distinctiv­ely marked so consumers can easily identify them.

“The government should take the initiative to enhance supervisio­n and strengthen law enforcemen­t, such as by making more specific and detailed standards and toughening penalties for false advertisin­g,” Chen said.

“More efforts are also needed to grow more companies in the search engine market, which will offer consumers more choice and promote healthy competitio­n.”

The government should take the initiative to enhance supervisio­n and strengthen law enforcemen­t ...”

Chen Yinjiang, deputy secretary-general of the China Consumer Protection Law Society

 ?? REUTERS ?? An employee uses his mobile phone as he walks past the company logo of Baidu at its headquarte­rs in Beijing.
REUTERS An employee uses his mobile phone as he walks past the company logo of Baidu at its headquarte­rs in Beijing.

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