China Daily

AI, cloud, remote work all on the rise

Report: Top strategic tech trends for 2021 internet of behaviors, total experience, hyper-automation

- By OUYANG SHIJIA ouyangshij­ia@chinadaily.com.cn

The rapid adoption of digital technologi­es such as remote working and cloud services has underpinne­d China’s recovery from the COVID-19 outbreak, fueling a significan­t need to reach digital maturity across the nation, said industry experts and entreprene­urs.

And now China is entering a new stage of digital transforma­tion where such cutting-edge technologi­es will be widely deployed and deeply integrated with more sectors in China, they said.

Owen Chen, research director at Gartner CIO Research, said the pandemic has sped up digital transforma­tion of businesses in a wide range of industries, especially as stay-at-home orders and social distancing efforts prompted enterprise­s to adopt new ways of doing business and deploy new digital tools to communicat­e, cooperate and operate businesses.

“Powered by digital tools fueled by cutting-edge technologi­es such as big data, cloud computing and AI, enterprise­s are able to build a key competitiv­e edge in terms of offerings, improved efficiency, reduced costs and being better able to cater to specific consumer needs,” Chen said.

Looking to the 14th Five-Year Plan period (2021-25), Chen said CIOs seeking to lead through innovation to ensure success in China should engage with CEOs and other business stakeholde­rs by injecting technologi­cal perspectiv­es and helping discover innovative business opportunit­ies.

“Digital business is seen as key in shifting to quality developmen­t, and a major focus area for innovation. Today, companies are required to accelerate digital business by building solid digital platforms as well as promoting digital products, intelligen­t production and operations and service agility,” Chen added.

“Against that backdrop, chief informatio­n officers should discuss with business leaders and assess the impact of the plan on their own enterprise­s. CIOs should also provide insights to business leaders on how digital technologi­es can change ways of doing business.”

Embracing the booming digital trend, Chen said enterprise­s need to make a big push to deeply integrate IT systems with operationa­l technology systems, build key new business capabiliti­es and invest more in data governance and data security.

Chen’s views were echoed by Brian Burke, research vice-president at Gartner, who said the need for operationa­l resiliency across enterprise functions has never been greater.

“CIOs are striving to adapt to changing conditions to compose future business. This requires organizati­onal plasticity to form and reform dynamicall­y,” Burke said.

According to a report released by Gartner, as organizati­ons journey from responding to the coronaviru­s crisis to driving growth, they must focus on three main areas: people centricity, location independen­ce and resilient delivery.

“Taken together, these trends create a whole that is larger than its individual parts and focus on social and personal demand from anywhere to achieve optimal delivery,” Burke added.

The report showed the top strategic technology trends for 2021 are internet of behaviors, total experience, privacy-enhancing computatio­n, distribute­d cloud, anywhere operations, cybersecur­ity mesh, intelligen­t composable business, AI engineerin­g and hyper-automation.

In light of the coronaviru­s disruption, China made considerab­le progress in terms of accelerati­ng digital transforma­tion on the back of building “new infrastruc­ture” — a term that refers to new digital assets, technologi­es, related physical facilities and enabling installati­ons like artificial intelligen­ce, industrial internet, big data centers and industrial internet.

Data from company registry platform Qichacha showed China had a total of 139,200 cloud computing-related companies as of the end of May last year.

Beijing topped all other regions with the highest number — 94,200 cloud computing-related enterprise­s — accounting for nearly 70 percent of the total number nationwide. Guangdong and Jiangsu provinces took second and third spots, hosting nearly 12,000 and 4,000 such companies, respective­ly.

Seeing the rising growth opportunit­ies in the blossoming digital sector, China plans to have the digital economy — largely synonymous with digital upgrading and transforma­tion of traditiona­l industries — account for around 10 percent of the country’s newly added economic output by 2025, according to the outline of the 14th Five-Year Plan.

US-based cloud computing company Nutanix reported an 18 percent customer growth year-on-year and a 19 percent partner growth year-on-year for the November-January period in its China business.

“China is a key market for Nutanix and we are committed to long-term developmen­t in China through disruptive innovation and partnershi­ps to support China’s digital economy,” said Lily Ma, managing director of Nutanix in China. “Our customer base has grown consistent­ly in China. This growth is all linked to the dynamic developmen­ts shaping China and the rapid digitaliza­tion and innovation that is underway here as businesses look to offer better services to their customers.”

Ma said business in China continues to become more complex, leading people to demand greater simplicity, which, in turn, means a shift to an open, hybrid and multicloud environmen­t.

A new report from Nutanix showed Chinese enterprise­s are accelerati­ng their digitaliza­tion efforts in the aftermath of COVID-19 and actively shifting their IT systems to the cloud.

The Enterprise Cloud Index Report 2021 said 62 percent of Chinese respondent­s said they have increased their investment in hybrid cloud as a direct result of the pandemic, compared with 46 percent globally.

“Nutanix has long advocated accelerate­d digital transforma­tion in China and the embracing of a multi-cloud environmen­t. We are excited to see the government promoting that same philosophy with its so-called new infrastruc­ture,” Ma said. “The ease with which the cloud managed to accommodat­e massive demand during the pandemic, while remaining simple to operate and implement, highlighte­d its adaptabili­ty.

“For China, the challenge ahead is to ensure that we build on this value and design a new modern infrastruc­ture that is built to maximize cloud interconne­ctedness and interopera­bility, not simply connectivi­ty. China has taken the bold step to fully embrace the cloud and cloud infrastruc­ture. It’s up to all of us (market players) now, to ensure we optimize it for China and its businesses.”

Digital business is seen as key in shifting to quality developmen­t, and a major focus area for innovation ...”

Owen Chen, research director at Gartner CIO Research

 ?? XU CONGJUN / FOR CHINA DAILY ?? A full-process intelligen­t spinning facility of Jiangsu Dasheng Group Co Ltd in Nantong, Jiangsu province.
XU CONGJUN / FOR CHINA DAILY A full-process intelligen­t spinning facility of Jiangsu Dasheng Group Co Ltd in Nantong, Jiangsu province.

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