Better court access for disabled

China is improving access to justice for people with disabilities, according to a document issued by the Supreme People’s Court and the China Disabled Persons’ Federation.

The document aims to streamline case filing, trial processes and enforcement procedures for the benefit of people with disabilities.

The document emphasizes the importance of providing barrier-free information exchange services at litigation service venues.

This includes accommodations such as voice assistance, large print materials and synchronous subtitles tailored to various disabilities.

Over the years, courts at all levels in China have established dedicated service windows and improved dispute resolution mechanisms for cases involving the disabled and the elderly. These efforts have significantly reduced inconveniences faced by such individuals when participating in litigation.

The new directive expands their participation in judicial proceedings, minimizes litigation-related inconveniences, and ensures comprehensive, efficient and accurate litigation services for all.

Litigation service centers are instructed to undergo necessary renovations to comply with requirements for barrier-free environments. Courts meeting eligibility criteria are encouraged to establish dedicated barrier-free courtrooms and mediation rooms.

The directive also calls for enhanced barrier-free construction of online court service platforms to meet national information accessibility standards.

This measure aims to facilitate the online handling of litigation matters throughout the entire process, providing increased convenience for those with disabilities.

To provide better litigation services, the directive suggests assigning dedicated staff to provide agency services for those unable to independently handle litigation matters on site.

For individuals unable to visit the court, alternative options such as online court services, the 12368 litigation service hotline or home visits for case filing are recommended.

The directive also encourages judicial assistance, including potential reductions or exemptions of litigation fees, for eligible individuals.