Rolf Mack is new head of Continental Diagnostics and Services division

Rolf Mack (33) has taken over as head of the Diagnostics & Services division of Continental, which is responsible for development, product management and sale of diagnostics-based solutions and data-based services in the aftermarket. The international technology company is thus filling this executive post with a manager who already has a wide range of experience in the mega trends of connectivity and digitisation, topics that are sharply increasing the importance of diagnostics.

The graduate in Industrial Engineering has been responsible for the division’s global product and service portfolio for 3 years and, among other things, played an influential part in the rollout of Continental’s Remote Vehicle Data platform. “I’m delighted that this division with its highly promising future will be led by Rolf Mack, a digital native who has many years of experience and outstanding knowledge of products and markets,” Peter Wagner, Vice President Independent Aftermarket and Managing Director of Continental Aftermarket GmbH, said.

Mack began his career at the Continental Group 10 years ago under a trainee programme alongside his studies. He then assumed technical customer and product responsibility for several European OEMs at the Commercial Vehicles and Aftermarket division and was in charge of the market launch of digital tachograph in Russia.

Over the past years, he has expanded this focus on databased services as head of Programme Management at the Diagnostics and Services division. “We’ll stick unswervingly to the approach we’ve adopted and offer innovative solutions specifically for workshops and in the connected car arena,” Mack said.

“My biggest motivation has always been to make more of the available data.” As part of that, the manager intends to combine the broad automotive expertise of the technology company Continental with his division’s own diagnostics knowhow even more effectively. “And by ‘more effectively,’ I mean not just finding technological innovations, but also working together with customers to establish new business models and cooperative solutions,” he said.