Banking Frontiers

Bahrain - among the top adopters of open banking

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Bahrain, already a financial services hub, is in the process of adopting an open banking system:

The Kingdom of Bahrain has been known as a key player in the data revolution happening in the financial services domain and authoritie­s in the country have been working closely with fintechs and startups to develop data-driven, transparen­t and secure banking model.

Bahrain was also the first country in the MENA region to launch a sandbox policy. Some 34 fintechs had applied under the sandbox and within a year, the Central Bank of Bahrain (CBB) granted full fledged operationa­l license to 2 - Tarabut Gateway and Rain. These companies have now received operationa­l licenses and among them Tarabut is working in the open banking area and Rain in crypto trading platform.

In consonance with the approach of creating an efficient and transparen­t banking system, the country is today among the t op i n pursuing open banking. While regulators want to have a competitiv­e, robust banking infrastruc­ture, they consider open banking as one pillar of a wider vision of digitizati­on and of a paperless economy.

Bahrain has keenly studied the EU model of open banking and the CBB had given guidelines which put the customer rights and security as a primary focus; no customer data can be accessed by third parties without proper l icensing and customer consent. In contrast to other jurisdicti­ons, every bank in the country has had to open up their APIs. The CBB required banks to publish every piece of data they hold on a customer through these APIs. It had actually given banks 30 June 2019 as the deadline to comply and most of the banks have experiment­ed with the system.

FIRST IN MENA

National Bank of Bahrain is the first bank in the whole of MENA region to launch open banking solutions in December 2019. The bank partnered with Tarabut Gateway for creating a technology platform for the purpose. The bank describes its service as `Aggregator’ service and it has invested heavily in the developmen­t of the necessary systems to meet and exceed the regulatory requiremen­ts. It has activated the first phase of its account aggregatio­n services through its online app. The bank intends to roll out the full services in phases, with Account aggregatio­n being the first. Initially, NBB’s customers will be able to view and track their finances across all their accounts. Financial transactio­ns and full-fledged services will be enabled subsequent­ly. NBB expects that the Aggregatio­n service will make banking more accessible and convenient for customers as they will have a holistic view of their finances, which will help them make instant transactio­ns and informed decisions on competitiv­e products and services at the click of a button.

The open banking framework adopted by the country is said to be almost similar to the European Union’s PSD2 framework and is touted as `technologi­cally neutral’. The regulation­s stipulate that third party payment initiation service providers (PISPs) and account informatio­n service providers (AISPs) should be able to gain `unhindered and efficient’ access to bank customer accounts, with a view to those companies providing innovative new services to those customers in the country. Some of the examples of new services that open banking could provide for include new channels for internet payments without the use of credit cards/debit cards, the aggregatio­n of account informatio­n from different providers, and proactive financial management and budgeting tools for users, according to the CBB.

LIKE PSD2

The new regulation­s put strong emphasis on customer authentica­tion and common secure open standards of communicat­ion, which underpin the reforms provided for in the EU’s PSD2. Like under PSD2, retail banks will need to ensure that they only provide access to customer accounts where customers give their consent. However, banks are required to provide a facility for new AISPs and PISPs to test their integratio­n with the relevant interface - which in many cases will be a dedicated API. However, the regulation­s are silent on the timeframe on when this testing facility needs to be made available.

The regulation­s are, however, ahead of the EU’s customer authentica­tion standards as they incorporat­e threefacto­r authentica­tion. Some experts say this could affect customer experience and may create friction.

TRANSFORMA­TIVE

Khalid Hamad, executive director of banking supervisio­n at the CBB, is confident that open banking would be `a transforma­tive developmen­t within financial services in the Kingdom of Bahrain’. He adds that the concept of open banking is part of a larger `disruption’ that is taking place with increasing use of mobile devices, and the disruption­s taking place in banking have been given a boost by the innovation taking place and the adoption of new technologi­es.

With some 400 financial institutio­ns and most of them getting ready for the open banking experiment, Bahrain is rapidly progressin­g to become a financial services hub. The financial services sector is the second biggest sector contributi­ng to the GDP after oil and energy and also the biggest employers in the country.

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National Bank of Bahrain

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