Ravindra Singh, Managing Director, Delcom Telesystem Pvt. Ltd.
Excellence in delivery is the foundation of a servicedriven firm to survive in a competitive business environment. ‘Survival of the fittest’ marks the exacting undertone of a free market, and ‘fittest’, perhaps best sums Delcom Telesystems in its domain. Delcom Telesystems is an acknowledged name in the communications, surveillance and networking service industry. Based out of Delhi, the company is committed towards providing state of the art services in IP Surveillance, Unified Communication, AV Integration, and IT Network and Integration. The company follows a disciplined business process which functions with uncompromising intricacy. A highly specialized team of qualified professionals are in charge of identifying and analyzing the requirements of the clients. Accordingly, the solution process is initiated and implemented with pre-sale inspection and consultation, followed by designing of solutions, setting up of infrastructure, project testing and deployment. The company follows this up with after-sales support to round up their services. “Since inception, Delcom has aimed to be the best in its respective domain, and has directed its efforts towards achieving that. Delcom provides end to end solutions, right from capturing the right requirement, designing the right solution, implementation and satisfactory handover, specially to Power Grids and other enterprise customers . In doing so, we are conscious about the quality of the services offered and strive to achieve the best possible mark,” says Mr. Ravindra Singh, Founder and Managing Director. The primary products and services offered by Delcom include IP Surveillance System, Unified Communication, IT Integration & Networking, Audio Video Integration, PA Systems (Public Address System with Talk Back Facility), among others. A generous investment of Rs. 50,000 in the year 1995 marked the humble beginning of the company, which soon turned into a Rs. 20 crore empire, even though the journey has been a challenging one. Today Delcom has a track record of providing superlative services for even the most complex of solutions on time. The firm has successfully retained 85% of their staff, thus promoting a healthy workplace environment. Briefing about Delcom’s role in the industry, Delcom’s director Mrs. Suman Singh expressed “One of our recent projects is NE-Agra, Biswanath Chairali to Agra HVDC 800KV, valued at 5.5 crore. Another is for Champa – Kurukshetra HVDC 800 KV valued 3.5 . The service is hazardous, but we have implemented all required safety measures under EHS compliances. Any project we undertake in power transmission involves integrated solution for IP surveillance, Perimeter Intrusion Detection System, Industrial PA, EPABX and Access control.” The company delivers the aforementioned solutions nationally to Power Grid Corporation of India Limited, various State electricity boards in addition to closely working with Tata Power. Few other clients worth mentioning include, BHEL, Havells, KEC, Techno Electric, GE Grid Solution ( Earlier known as Alstom ), Motherson Sumi Systems Ltd., Siemens, L&T, ABB, Crompton Greaves, and the list goes on. It also boasts an impressive client retention rate, with no loss of clients ever since the start of the company. Moreover, Delcom Telesystem has collaborated with some of the leading giants in their industry segment including Microsoft, Sony, Bosch, Polycom, Avaya, Crestron, CISCO, Pelco, Milestone, Juniper and Videonetics, to name a few. The company is envisioned to enter into an investment partnership and generate a commendable turnover of Rs. 100 crore in the next three to five years. Mr. Singh believes that with intense effort and keeping in line with standard at Delcom, the company will reach its full potential and even more in a foreseeable period of time.