Uber’s deal with Jio to turn up the heat on Paytm
India’s largest digital wallet, Paytm, will face competition from Reliance Jio Infocomm for making payments on ridehailing platform Uber, its largest merchant partner in the country.
Uber and Reliance Jio announced the signing of a strategic partnership on Monday that would allow users of the San Francisco-based company’s services to pay for rides using Jio Money. In addition, users of Jio Money will have the option of booking a ride on Uber from within the app.
“Digital payments have become part of our everyday lives and by integrating Jio Money as a payment option, our riders will have the ability to use a familiar and consistent payment experience,” said Madhu Kannan, chief business officer for India and emerging markets at Uber.
The agreement to accept Jio Money as a payment option on Uber is just the start of collaborations between the two firms. The two companies are working to integrate several of their services that could include digital content, entertainment and even in-car Internet connectivity for Uber customers.
For Paytm, the move by Uber to open up a new payment method could hurt the number of transactions it processes. While it continues to remain the largest digital wallet in the country with nearly 150 million monthly active users, Jio is tapping its 100 million-plus telecom subscribers to boost services such as Jio Money.
Uber and Paytm spokespersons confirmed that there would be no change in the existing partnership between the two companies.
Paytm has found few takers for its digital payments solution in the online world. Apart from Uber, none of the leading new economy companies such as Flipkart, Snapdeal, Amazon or Ola accept payments through Paytm’s digital wallet. Instead, the company has turned its sights to winning with offline merchants, both organised and mom and pop stores.