Business Standard

Come June, a mega app to answer your rail queries GET REAL-TIME UPDATES ON MOBILE

- PRESS TRUST OF INDIA New Delhi, 23 April

Come June, all your train travel related queries will be answered through a mega applicatio­n, likely to be named HindRail, which incorporat­es in it most of the existing railways’ apps.

The Indian Railways is developing the app to work as a full-fledged inquiry system, providing informatio­n on arrivals, departures, delays, cancellati­ons, platform number, running status and berth availabili­ty.

Besides, it will also offer booking of taxis, porter services, retiring rooms, hotels, tour packages, e-catering and other travel-related needs.

The Railways will offer all these services on a revenuesha­ring model with the service providers. Thus, the app will | | Railways is developing an app to work as a full-fledged inquiry system It will also offer booking of taxis, porter services, retiring rooms, hotels, tour packages, e-catering and other travelrela­ted needs serve as a revenue-earning platform for the public transporte­r and is slated to have a business potential ~100 crore every year.

The Railways often finds itself flooded with complaints from passengers about not getting reliable informatio­n on train running status, especially | | Railways will offer all these services on a revenue- sharing model with the service providers It will be launched in June and will not only give you informatio­n, but also will track trains through it, a railway official said when they run late.

Mohd Jamshed, Railway Board member (traffic), acknowledg­es that there are problems in disseminat­ing accurate informatio­n on delays. But, he says, the new app will address all these issues.

“The app will be launched in June and it will not only give you informatio­n, but also will track trains through it,” he said. Currently, there are several apps operated by the Indian Railways which provide various kinds of services. These include the CMS App for complaint management system.

The National Train Enquiry System app provides inquiry facility. There are apps for booking reserved and unreserved tickets. There is another app managed by the IRCTC for the e-catering services.

All these will be integrated in the proposed app. Asked about the possible name for app, Jamshed said, “We have to give a suitable name for it but it has not been decided as yet.”

However, it is reliably learnt the name “HindRail” is being considered for the new app among the other suggested names like MeriRail, ERail, MyRail and Rail Anubhuti.

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