Uber to pay millions of $ to NYC drivers over fare row
Uber Technologies said it underpaid its New York City drivers by improperly calculating the company’s share of passenger fares, and will pay out an average of $900 per driver in restitution, costing tens of millions of dollars.
The back pay could run at least $45 million, based on the approximately 50,000 drivers the Independent Drivers Guild says work in New York City.
The ride-hailing company has previously misled drivers about how much they could make and miscalculated fares. In this case, Uber was taking its cut of fares based on the pretax sum, instead of after taxes and fees as stated in its terms of service. The issue was also raised in a lawsuit against San Francisco-based Uber filed by the New York Taxi Workers Alliance. In March, Uber acknowledged that it had underestimated drivers’ pay in Philadelphia by millions of dollars.
“We are committed to paying every driver every penny they are owed — plus interest — as quickly as possible,” Rachel Holt, Uber’s head of US operations, said in a statement. “We are working hard to regain driver trust, and that means being transparent, sticking to our word, and making the Uber experience better from end to
end.” The Wall Street Journal reported earlier on Uber refunding money to drivers.
“Uber’s theft of drivers’ hard-earned wages is the latest in a long history of underhanded tactics in this industry,” said Jim Conigliaro Jr, founder of the Independent Drivers Guild. The guild called on regulators to investigate ride-hailing companies’ payment practices. Uber recently updated its terms of service for drivers.