Business Standard

Nadella vows to democratis­e digital change

- PRESS TRUST OF INDIA

Microsoft is not only building IT solutions solely to support conspicuou­s consumptio­n, it is also working to make a positive impact in the world, Indian American CEO Satya Nadella has said.

"Whether it's helping a 50-yearold insurance business modernise their line-of-business applicatio­n, or growing a new business from scratch, Microsoft is betting on the future for our collective customers," Nadella told an annual meeting of Microsoft's partners gathered here from across the globe, including 176 from India.

"While there is tremendous growth opportunit­y, we are not building solutions solely to support conspicuou­s consumptio­n. We are also working to make a positive impact in the world and continue to be encouraged by the enormous potential for partners to have local impact that ultimately has a profound global impact," Nadella said in his key note address, kicking off the 14-day annual meet in the American Capital.

Microsoft partners employ 17 million people around the world. Microsoft has 64,000 partners working in cloud services.

"While our mission and our commitment to partners is steadfast, technology and technology paradigms come and go. One such evolution is the move from a mobile-first, cloud- first world, to one that is rooted in the intelligen­t edge and intelligen­t cloud," the 49-year-old said.

This shift will bring about more digital technology in more mainstream ways into every life and every organisati­on, he said.

Observing that digital transforma­tion represents a massive opportunit­y, Nadella said he sees this trend playing out as every company is impacted by technology in completely new, and sometimes unexpected, ways.

"And together we must push ourselves to rethink the opportunit­y in front of us and our customers," he told the partners.

Business leaders are looking at how they can apply digital technology and build systems of intelligen­ce to rethink how to empower employees, engage customers, optimise operations and transform products, he said.

"We are making progress, but future growth depends on our collective ability to transcend current product category definition­s and business models," he added.

The Intelligen­t Cloud and Intelligen­t Edge, where every product and every service will have builtin digital cogs, offers an opportunit­y of $4.5 trillion. At Microsoft, we want to democratis­e this notion of digital transforma­tion so that every business can truly harness the power of this digital era, he added.

“We must also change how we go to market and better serve customers with core solution areas to enable this digital transforma­tion”, Nadella said.

Announcing the launch of Microsoft 365, Nadella said this along with LinkedIn Business Solutions, they have opportunit­y to redefine what customers can expect from their business applicatio­ns.

"Organisati­ons of all sizes can now digitise business- critical functions, including relationsh­ip sales, talent and people processes, operations, customer service, field service and more," he said.

"Together with our partners, we can lead in this new paradigm of business applicatio­ns, and we will prioritise our efforts across both product and go-to-market strategies," he said.

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