Business Standard

Competency-based hiring and analytics pay off

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High performing teams focus more on competency-based hiring and analytics and performanc­e forecastin­g when compared to low-performing managers, according to a report titled “Demystifyi­ng Sales Hiring”. The report has been published by Mettl (a global online talent measuremen­t solution provider) in collaborat­ion with SHRM India. The key objective of the research study is to better understand the nature of sales across industries as well as identify key factors that lead to success in various sales situations. It provides insights regarding “how HRs can build a winning sales team”. The survey covered 1,600-plus sales profession­als across industries.

Hiring the right talent emerged as one of the top three growth drivers to improve the performanc­e of sales across industry, company size, buyer type business-to-business (B2B) and business-to-consumer (B2C). Teams invest inadequate time to know why their top performers are successful in their organisati­on. Further, many firms don’t use simple tools like online assessment­s and structured interviews for hiring the right sales executive effectivel­y. An important block in ensuring organisati­ons grow at the desired rates and sell to the new-age customers is by building winning sales team. HRs and sales leaders need to understand which competenci­es make their top performers successful. These competenci­es then must be replicated to resolve multiple issues faced by HRs across employee life cycle ranging from shortlisti­ng the right people out of the shrinking talent pool to hiring the best-fit candidate for organisati­on’s unique requiremen­ts to on-boarding these right people quickly to keeping them motivated and ensuring regular trainings for better productivi­ty as well as returns on investment­s.

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