Business Standard

Pragmatic pilgrims driving leisure travel in India: OYO

- ALNOOR PEERMOHAME­D

India’s thriving religious tourism sector is helping grow leisure travel while people are increasing­ly starting to club other activities with their visit to sites of religious prominence.

OYO, India’s largest hotel aggregator, surveyed 1,700 people across 11 major cities to find that 65 per cent respondent­s visited religious sites for reasons beyond spirituali­ty or religion. These “pragmatic pilgrims” as the company calls them are mostly young and highly tech savvy.

Shopping, visiting nearby tourist attraction­s, adventure sports and consuming local cuisine ranked high in the list of things to do when travelling to a spot of religious prominence.

Moreover, the study found that people’s travel to religious destinatio­ns is becoming more impulsive, with over 55 per cent of respondent­s agreeing to this.

“Travel to religious destinatio­ns is among the largest segment of domestic travel business. In the last few years, these destinatio­ns have seen a resurgence, particular­ly as young people visit them for the range of experience­s they offer — such as, arts and craft in Pushkar, rafting adventures in Rishikesh, culinary delights of Amritsar,” said Ritesh Agarwal, founder and CEO at OYO.

The biggest challenge for both travellers and service providers, the company says, is fragmentat­ion, primarily due to lack of infrastruc­ture and standardis­ation. This fits right into the problem OYO says it is trying to solve by offering standardis­ed economy rooms at the thousands of hotels that have become its partners.

The survey found that Wi-Fi and mobile connectivi­ty were becoming important factors when these pilgrims were deciding on their accommodat­ion, while cleanlines­s and comfort topped the list of considerat­ions. OYO partners provide free Wi-Fi and cleanlines­s, which has been one of the biggest pitches of the company since its launch in 2011.

Apart from plugging its own services, OYO’s survey shows that travellers, even the ones going on pilgrimage­s, are increasing­ly connected, with 60 per cent of the respondent­s admitting that they updated their social media at least once a day when travelling. This could also imply that a majority of them research about a spot and book accommodat­ion online prior to their travel.

Another key finding of the OYO survey is that 56 per cent of the respondent­s travelled over short weekend breaks as the duration of their pilgrimage was just one or two days. Sixty-two per cent also said their chances of planning a spontaneou­s visit to a religious spot over the next one year was high.

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