Business Standard

Two flaws discovered in world’s computers

- CADE METZ & NICOLE PERLROTH San Francisco, 4 January

Computer security experts have discovered two major security flaws in the microproce­ssors inside nearly all of the world’s computers. The two problems, called Meltdown and Spectre, could allow hackers to steal the entire memory contents of computers, including mobile devices, personal computers, servers running in so-called cloud computer networks.

There is no easy fix for Spectre, which could require redesignin­g the processors, according to researcher­s. As for Meltdown, the software patch needed to fix the issue could slow down computers by as much as 30 per cent — an ugly situation for people used to fast downloads from their favourite online services.

“What actually happens with these flaws is different and what you do about them is different,” said Paul Kocher, a researcher who was an integral member of a team of researcher­s at big tech companies like Google and Rambus and in academia that discovered the flaws. Meltdown is a particular problem for the cloud computing services run by the likes of Amazon, Google and Microsoft. By Wednesday evening, Google and Microsoft said they had updated their systems to deal with the flaw.

Amazon told customers of its Amazon Web Services cloud service that the vulnerabil­ity “has existed for more than 20 years in modern processor architectu­res.” It said that it had already protected nearly all instances of AWS and that customers must update their own software running atop the service as well.

To take advantage of Meltdown, hackers could rent space on a cloud service, just like any other business customer. Once they were on the service, the flaw would allow them to grab informatio­n like passwords from other customers. That is a major threat to the way cloud-computing systems operate. Cloud services often share machines among many customers — and it is uncommon for, say, a single server to be dedicated to a single customer. Though security tools and protocols are intended to separate customers’ data, the recently discovered chip flaws would allow bad actors to circumvent these protection­s.

The personal computers used by consumers are also vulnerable, but hackers would have to first find a way to run software on a personal computer before they could gain access to informatio­n elsewhere on the machine. There are various ways that could happen: Attackers could fool consumers into downloadin­g software in an email, from an app store or visiting an infected website. According to the researcher­s, the Meltdown flaw affects virtually every microproce­ssor made by Intel, which makes chips used in more than 90 per cent of the computer servers that underpin the internet and private business operations.

Customers of Microsoft, the maker of the Windows operating system, will need to install an update from the company to fix the problem. The worldwide community of coders that oversees the open-source Linux operating system, which runs about 30 per cent of computer servers worldwide, has already posted a patch for that operating system. Apple had a partial fix for the problem and is expected to have an additional update.

The software patches could slow the performanc­e of affected machines by 20 to 30 per cent, said Andres Freund, an independen­t software developer who has tested the new Linux code. The researcher­s who discovered the flaws voiced similar concerns. This could become a significan­t issue for any business running websites and other software through cloud systems. There is no evidence that hackers have taken advantage of the vulnerabil­ity — at least not yet. But once a security problem becomes public, computer users take a big risk if they do not install a patch to fix the issue. A so-called ransomware attack that hit computers around the world last year took advantage of machines that had not received a patch for a

flaw in Windows software.

The other flaw, Spectre, affects most processors now in use, though the researcher­s believe this flaw is more difficult to exploit. There is no known fix for it, and it is not clear what chip makers like Intel will do to address the problem. It is not certain what the disclosure of the chip issues will do to Intel’s business, and on Wednesday, the Silicon Valley giant played down the problem.

“Intel and other technology companies have been made aware of new security research describing software analysis methods that, when used for malicious purposes, have the potential to improperly gather sensitive data from computing devices that are operating as designed,” the company said in a statement. “Intel believes these exploits do not have the potential to corrupt, modify or delete data.”

The researcher­s who discovered the flaws notified various affected companies. And as is common practice when such problems are identified, they tried to keep the news from the public so hackers could not take advantage of the flaws before they were fixed.

But on Tuesday, news of the Meltdown flaw began to leak through various news websites, including The Register, a science and technology site based in Britain. So the researcher­s released papers describing the flaws on Wednesday, much earlier than they had planned. For now, computer security experts are using a patch, called Kaiser, that was originally discovered by researcher­s at the Graz University of Technology in Austria to respond to a separate issue last year.

Spectre will be much more difficult to deal with than issuing a software patch. The Meltdown flaw is specific to Intel, but Spectre is a flaw in design that has been used by many processor manufactur­ers for decades. It affects virtually all microproce­ssors on the market, including chips made by AMD that share Intel’s design and the many chips based on designs from ARM in Britain. Spectre is a problem in the fundamenta­l way processors are designed, and the threat from Spectre is “going to live with us for decades,” said Kocher, the president and chief scientist at Cryptograp­hy Research, a division of Rambus.

“Whereas Meltdown is an urgent crisis, Spectre affects virtually all fast microproce­ssors,” Kocher said. An emphasis on speed while designing new chips has left them vulnerable to security issues, he said. “We’ve really screwed up,” Kocher said. “There’s been this desire from the industry to be as fast as possible and secure at the same time. Spectre shows that you cannot have both.” The Meltdown flaw was discovered by Jann Horn, a security analyst at a Google-run security research group called Google Project Zero, last June. Horn was the first to alert Intel. The chip giant then heard from other researcher­s who had also discovered the flaw, including Werner Haas and Thomas Prescher, at Cyberus Technology; and Daniel Gruss, Moritz Lipp, Stefan Mangard and Michael Schwarz at the Graz University of Technology.

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