Business Standard

DFS to approach revenue dept

- SOMESH JHA

The Department of Financial Services (DFS) is planning to write to the revenue department, opposing the latter’s move to tax banks for some of the free services provided to customers.

“We will write to the revenue department on the issue of imposition of tax — service tax and goods and services tax (GST) — on banks for some free services they offer to customers,” DFS Secretary Rajiv Kumar told reporters on Friday.

He said the services offered free of cost were entitlemen­t of customers and taxing such facilities was not legally tenable.

“It’s not a service. Banks are already earning some income by offering certain services to customers, who maintain a minimum balance in their accounts,” the secretary said.

Kumar said the issue would be sorted out once the two department­s sit together and discuss the matter.

Revenue department officials argue that banks are not offering free services and actually charging customers by asking them to maintain a minimum account balance.

“In business, nothing is free. They penalise you for not maintainin­g a minimum balance because from the interest of that money you maintain, they service you. It is not free,” a revenue department official had told Business Standard on Thursday.

The Directorat­e General of Goods and Services Tax Intelligen­ce (DGGSTI) offices had issued notices to at least 20 private, multinatio­nal and public sector banks, to explain why they should not pay service tax, penalty and interest on free services offered to customers between July 2012 and June 2017, a period prior to the roll-out of the GST.

Even as the tax demand made by the DGGSTI may be withdrawn, following a common hearing of all the banks, the revenue department is of the view that ‘free services’ will still attract the GST.

Every bank specifies a different slab of minimum balance for customers to maintain, based on which ‘free services’ are provided. The tax demand was for customers maintainin­g a minimum balance in their deposits and availing of free services such as cash withdrawal from ATMs, cheque books, account statements, internet banking, debit cards and PIN change.

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