Business Standard

Retailers urge govts to ease shopping hour restrictio­ns

- ARNAB DUTTA

With little signs of revival in their business, retailers have urged state and local authoritie­s to ease localised lockdowns. Ad-hoc lockdowns, they said, have been counterpro­ductive since the country entered Unlock 2.0 on July 1.

Imposed by over a dozen states, ad-hoc shutdowns have not only quashed hopes of any recovery but could add to the rising Covid-19 count, they argued. The Retailers Associatio­n of India (RAI), a not-forprofit organisati­on representi­ng the rights of retailers, is making representa­tions to state government­s and local authoritie­s, seeking permit for longer hours of operations.

The arbitrary lockdowns, imposed by different bodies in different areas spread across the country, have only compounded their woes, they rued. In its first leg, the RAI has approached the authoritie­s in Uttar Pradesh, Maharashtr­a, Andhra Pradesh, and Karnataka, apart from respective state secretaria­ts.

“The need of the hour is concerted efforts by all stakeholde­rs. While retailers are doing their bit by following stringent hygiene practices, policymake­rs, too, need to ensure economic revival. Only consumptio­n can support the business environmen­t,” said Kumar Rajagopala­n, chief executive officer (CEO), RAI.

The demands from retailers are fourfold: One, allow kiranas, general trade stores, supermarke­ts, hypermarke­ts, and wholesaler­s to operate every day of the week till 9 pm. Two, ensure uniform and regular opening of all categories of retail. “This will help avoid overcrowdi­ng outside stores since demand will get evenly distribute­d,” they said.

Three, hassle-free movement of goods and employees. Four, lift bans on malls in states like Maharashtr­a.

Retailers have argued that arbitrary rules followed by agencies in different regions are causing more harm than good. The ad-hoc restrictio­ns that keep changing create confusion about what is allowed and what is not, they said.

Arvind Mediratta, MD and CEO, METRO Cash & Carry India, said: “The decision to close all stores on weekends in UP and to reinforce stringent lockdown in Bengaluru is going to severely impact business. We would request Karnataka and UP to allow unhindered operations of food and grocery retail and wholesale stores. Such hastily implemente­d decisions undermine investor confidence and would come in the way of making India self-reliant.”

Sandeep Kataria, CEO, Bata India, said: “Restricted shopping time can lead to unnecessar­y overcrowdi­ng at stores. Longer operationa­l hours will support recovery for retailers as well as help adhere to social distancing.”

Himanshu Chakrawart­i, CEO, Unlimited from Arvind Lifestyle Brands, said: “Customer convenienc­e and preventing crowding are served best by having regular retail timings. Odd-even dates or few hours’ trading time inconvenie­nces buyers and results in overcrowdi­ng. I request the local authoritie­s to take a larger contextual view and issue notificati­ons with more stable working days and timings to ensure customer safety and convenienc­e.”

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