Business Standard

A more nuanced work-life balance

- ZARIN DARUWALA CEO, India, Standard Chartered Bank As told to Pavan Lall

The new work life

What we are going through is a black swan event. Each one of us has been impacted and I am no exception. Both our personal and work lives have been disrupted in a way no one could’ve predicted. My style of working has always been direct. For example, if there’s a resolution needed or something to be done, I quickly get all relevant people into a room and set the ball rolling, which isn’t possible now. Meeting clients personally, which has always been a priority, has also been shelved. I have been using virtual meetings and calls extensivel­y to overcome this shortcomin­g, but banking is essentiall­y a business underwritt­en by relationsh­ips — something that is more difficult with remote working. Work-life balance is more nuanced now; working from home blurs boundaries between home and office. However, I deal with it by planning my day more closely, particular­ly video conference­s and calls. The good thing is that it’s making one more versatile and adaptable.

Homebound, and how

Spending time with family has always been a great way for me to unwind and of course being at home gives you that added time even though you might not be actively engaging, given the usually busy work-days.

On my personal well-being, I’ve been more regular with my yoga and meditation sessions. It’s helping me anchor myself better to manage both home and office.

The lesson

We can’t predict the future, but we need to price in extreme eventualit­ies and situations: being “future fit” is more about doing things today than waiting for a tomorrow to unfold and then start reacting. We have demonstrat­ed to ourselves how tall we can rise and respond: there are millions of examples of sheer bravery and perseveran­ce across people and profession­s. The pandemic is forcing us to acknowledg­e that women have what it takes to rise to the occasion and are proving more adept at managing work-life balance. As organisati­ons successful­ly adopt work from home, this might provide women, who used to drop out of their jobs for family responsibi­lities, the opportunit­y to retain their careers and sustainabl­y manage their work-life balance.

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