Business Standard

Wall Street won’t intimidate Walmart this time around

- BRIAN CHAPPATTA & SARAH HALZACK

For two years before the 2008 financial crisis, Walmart Inc was embroiled in controvers­y over a plan to open its own bank, eventually withdrawin­g amid pressure from regulators and Wall Street lobbies. Some 14 years later, the retail giant is gearing up for an even more serious fight.

Walmart announced in January that it formed a partnershi­p with Ribbit Capital to create a new financial technology startup. At the time, most outside observers didn’t have much sense of what kind of products the new company would aim to create. The venture “plans to add independen­t industry experts to the board and to build a management team of experience­d fintech leaders. It anticipate­s that growth may come through partnershi­ps and acquisitio­ns with leading fintech companies,” the press release said.

Now we know who some of those fintech leaders will be, thanks to a scoop from Bloomberg News’s Sridhar Natarajan: Omer Ismail, the head of Goldman Sachs Group Inc’s consumer bank, and David Stark, one of his top lieutenant­s at Goldman.

This is an audacious poaching effort, and the move to capture such fintech talent signals just how committed Walmart is this time around to turning into something resembling a “Bank of Walmart.” For years now, Goldman has prioritise­d growth in its consumer bank, Marcus, as a way to shift toward more consistent fee-generating businesses and away from volatile Wall Street trading and banking revenue.

Just two weeks ago, Goldman revealed Marcus Invest, which allows individual­s with at least $1,000 access to its robo-adviser strategy. Marcus already has successful savings accounts and is on track to provide checking accounts, with Goldman aiming to lure more than $100 billion in consumer deposits.

It’s clear that Ismail and Stark are taking the reins of a project that is of high importance to Walmart and CEO Doug Mcmillon — after all, the retailer wouldn’t have put its US CEO John Furner and CFO Brett Biggs on the board of directors of something it viewed as a lowstakes side project.

Meanwhile, the retail landscape is evolving in ways that should motivate Walmart to come up with new revenue streams. The US is mostly saturated with Walmart brickand-mortar stores and the retailer’s ecommerce channel still isn’t profitable. The company can take steps within its core business to help with that, including selling more high-margin items online, but it can also give itself a profitabil­ity cushion by looking outside the retailing domain, much as Amazon.com Inc. has done with its cloud-computing and advertisin­g divisions. Walmart already moved in this direction with the creation of Walmart Connect, its nascent advertisin­g business.

Walmart already serves many unbanked and underbanke­d consumers through offerings such as check cashing and money transfers. The financial technology startup could potentiall­y develop products that appeal to consumers who already trust Walmart for these kinds of services. Or perhaps it will go far beyond that, with creations designed for the retailer’s 2.2 million employees, or for a wider base of middle-income consumers. Those bearish on Walmart are dubious that the venture will offer much to the core consumer base: The “reasons these customers do not have bank accounts or credit would likely also mean they will have little use for ‘next generation financial products,’” John Zolidis of Quo Vadis Capital wrote in January.

Even if that’s the case, don’t expect the big US banks to stay complacent. They’re very clearly frustrated with a Federal Deposit Insurance Corp rule that makes it easier for nonfinanci­al corporatio­ns to get charters as “industrial loan companies,” which gives them the capability to do some aspects of banking while remaining outside the strict regulatory structure that governs the likes of Jpmorgan Chase & Co, Bank of America Corp. and Citigroup Inc. Walmart isn't currently planning to apply for ILC status, a spokespers­on told Bloomberg News.

The retailer’s fintech partnershi­p — and poaching of Goldman Sachs leaders — signals it’s serious about encroachin­g on Wall Street’s turf

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