Business Traveller (India)

LUGGAGE TRACKING

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New technology has greatly reduced the number of bags “mishandled”in transit. Over the next few years, we can expect electronic and home-printed tags, e-receipts, automated baggage systems and GPS tracking to improve things further. By next year, 60 per cent of carriers will be sending baggage location status updates to your phone, according to air IT company SITA. By June 2018, IATA’s Resolution 753 will require airlines to“track a bag... and share this informatio­n with the next handling agent”. Delsey, Samsonite and Bluesmart all sell cases that alert you to their whereabout­s. Qatar Airways provides push notificati­ons with your bag’s tag number and estimated arrival time on the carousel.

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