Dubai Air­port’s new bag­gage rules: flat-sided bags only

Business Traveller (India) - - UPFRONT - duba­iair­ports.ae

Trav­el­ling with an oddly shaped bag? There are new rules you need to know if your flight takes you through Dubai In­ter­na­tional Air­port.

Ef­fec­tive March 8, 2017, all bags lack­ing a flat sur­face are be­ing re­jected at check-in for flights to or through Dubai. The only op­tion for pas­sen­gers with over­sized or ir­reg­u­larly shaped bags is to pay to have their lug­gage repack­aged in a box.

Dubai Airports said the strict new checked-lug­gage rules are in­tended to help im­prove ser­vice, re­duce the risk of mis­han­dled bags, and en­hance the per­for­mance of the air­port’s check-in and bag­gage op­er­a­tion. “Bags that are round or do not have a flat sur­face of any kind are by far the largest source of bag­gage jams,” said Ali An­gizeh, vice pres­i­dent of ter­mi­nal op­er­a­tions at Dubai In­ter­na­tional. “These jams can shut down sec­tions of our sys­tem, de­lay bag­gage de­liv­ery to the air­craft, and in­con­ve­nience our cus­tomers.”

Airlines op­er­at­ing in Dubai have been no­ti­fied of the bag­gage rule changes and en­cour­aged to alert pas­sen­gers; new warn­ing signs have also been posted in the air­port, and the in­for­ma­tion is be­ing shared with trav­ellers on the Dubai Airports web­site and mo­bile app. “We are try­ing to get the mes­sage out there as much as pos­si­ble,” said An­gizeh.

Dubai In­ter­na­tional Air­port is one of the busiest air-travel gate­ways in the world, with a record eight mil­lion pas­sen­gers in Jan­uary. That same month, the air­port’s bag­gage sys­tem han­dled ap­prox­i­mately 9.3 mil­lion pieces of lug­gage.

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