Business Traveller (India)

BA STILL CANNOT MANAGE CABIN BAGGAGE

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MAN-LHR, Business UK ticket, pretty full flight.

Boarded #3, in exit row. Stowed small computer bag and coat in bin. Noticed some people boarding with three or more pieces of cabin baggage. Eventually, the inevitable happens and the crew start to try to fit everything in.

Along comes a young cabin crew who asks me if the bag and jacket are mine and when I confirm he says,“I hope you don’t mind if I move these a bit forward to make space”. When I said that I did mind and I wanted to keep my bag close to me, I got the“roll eyes”and a passive aggressive“okay”.

Having paid a premium for a flexible ticket and boarded at the start, to secure overhead bin space near me, why should I help the airline make space for passengers who were flouting the allowances, with impunity?

Although it is none of the airline’s business, I have sensitive data on my laptop and do need to use best endeavours to safeguard that, thus my need to keep it very close, so it wasn’t a case of being bloody minded.

If BA really does want to compete with the LCCs (low cost carriers), it needs to smarten up on controllin­g hand baggage. BA either needs to change their cabin rules or implement the existing ones more effectivel­y.

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