Business Traveller (India)

FUTURE OF TRAVEL

Trends which will standout as the world of travel phenomenal­ly evolves

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According to a recent survey by Booking.com on the “Future of Travel”, over half the respondent­s said that they would prefer to travel to an unseen domestic destinatio­n in the next one year. A reason why domestic travel would increase in demand is because “travellers would feel safer, closer to home”.

is want for familiarit­y in ones surroundin­g is correspond­ed by the Government of India’s recent e orts to boost domestic tourism — especially with the

Dekho Apna Desh (see your own country) Webinar

Series — which periodical­ly focuses on various Indian places via digital programmes.

With internatio­nal travel restrictio­ns still in place except for bubble ights, it will be a no brainer for travellers to embark upon journeys to domestic locales. Most of the major metros of India are connected via road to a number of hill stations, resorts and beachside towns. For those still cautious of taking a ight, road-trips to nearby hotels and holiday spots would make for a rational choice.

In fact, various state government­s have identi ed tourism developmen­t as a major part of their economic recovery. An example of this are the various e orts undertaken by the Maharashtr­a Government — a partnershi­p with Airbnb (to promote home-stays); Agri-Tourism policy (to facilitate homestay in farms); Beach Shack Policy (to encourage local restaurant­s on the beach); and the launch of caravan services are just to name a few.

As we move towards a new era in travel, another major trend that is emerging is that of digitalisa­tion. From airlines, airports, hotels to OTAs (online travel agents), the experience of travel has already evolved to a more e-future.

In aviation, customer interactio­n and loyalty services, ticketing, identity and security, baggage tracking and other processes would completely become devoid of any human interactio­n. Bespoke mobile applicatio­ns at airports would encourage passengers to become more independen­t during their journeys.

A number of airlines have already inculcated customer touch interfaces, app-managed electronic bag tags and chatbots into their systems. In addition, digital health passports would become an inevitable aspect to travel. CommonPass, a digital applicatio­n that allows travellers to document their Covid-19 status electronic­ally is already being used around the globe.

At hotels as well, online check-ins, smart-phone applicatio­ns, QR codes for dining, contactles­s payments and “smart-room” facilities that reduce the dependency on humans would become relevant. An interestin­g case in point is Japan’s

ve-star hotel Henn-na which is the rst to be equipped with intelligen­t robots; over 90 percent of the hotel’s sta are robots!

In a nutshell, the world of travel would be dominated by the Internet of things (IoT) — a network of physical objects or “things” that are embedded with sensors, so ware, and other technologi­es for the purpose of connecting and exchanging data with other devices and systems over the Internet.

With social distancing onboard and reduced touch-points becoming essential for ight services, a recent boom in private aviation has become apparent, hinting at what lies ahead.

Delhi-based entreprene­ur Kanika Tekriwal, who runs JetSetGo Aviation, a private plane aggregator business, has noticed a substantia­l increase in queries a er ying resumed in 2020. Reiteratin­g on the growing trend of private aviation, Santosh K Sharma, co-founder and CEO, Foresee Aviation, a profession­al private jet and helicopter aggregator, said that he has observed a rise of about 30-40 queries per day both in the domestic, as well as the internatio­nal sector. Optimistic that this number will gradually rise, he says, “Guests ying private for the rst time would realise the importance of safe and customised travel. Speedy, e cient, exible aviation comes to the fore in these unpreceden­ted times. e ability to y anywhere at a moment’s notice and get home quickly is proving invaluable.”

Globally as well, a rise in private jet aviation has been noticed; and it is anticipate­d that this market will continue to see an upward trajectory. While the commercial airline industry has been largely grounded following various internatio­nal restrictio­ns, private aviation will soar among new customers. It will become predominan­t across classes and will not just be restricted to a certain set of customers.

Another player, BLADE (pictured) - that specialise­s in urban air mobility (on demand air transporta­tion services) — is also promoting its short-haul helicopter services between Mumbai and Pune which starts just at `11,250 — exemplifyi­ng that the future could introduce us to relatively economical private aviation.

Taking glamping (a form of camping involving accommodat­ion and facilities more luxurious than those associated with traditiona­l camping) to the next level, bubble hotels have recently found interest among the travel community. Such hotels, with their climate-controlled, luxurious retreats of transparen­t curved roofs, bring you closer to your environmen­t — literally through a safe and glamorous “bubble” facade. With social distancing norms in place and nature-oriented exploratio­ns being the need of the hour, bubble accommodat­ion is expected to become more popular in 2021.

Bubble rooms in premium hotels include all the necessary amenities such an ensuite bathroom, fully stocked minibars, state-of-the-art beds and of course wi . is ensures that your comfort is not compromise­d as you vacation close to your natural surroundin­gs.

Would you like to wake up to the sound of elephants serenading you with their morning greetings in nearby pastures? Head to Anantara Golden Triangle Elephant Camp & Resort (pictured) in Northern ailand that brings you up close and personal with the wildlife of the region through their bubble rooms. Watch the Northern Lights brighten up from the comfort of your bubble room in Maisons Bulles in the south of France; or sleep under the stars on a Maldivian beach at the beach bubble tents in Seaside Finolhu Resort Maldives. e array of magni cent bubble hotels around the world spoil for choice, and are only expected to see a rise in demand amongst the wanderlust crew.

For context — wellness tourism essentiall­y refers to travel to a di erent country or region in order to get physiologi­cal and mental tranquilli­ty through the native therapies of that region. It’s safe to say that the pandemic has taken a toll on our mental health. Being cooped in our houses hasn’t done much for our overall wellbeing. Recognisin­g this, travellers will choose to embark upon wellness vacations much more in the future.

And the “Global Wellness Tourism Market 2020-2024” rea rms this — “e wellness tourism market is poised to grow by US$315 billion during 2020-2024 progressin­g at a compound annual growth rate of 7 per cent during the forecast period.” While the USA (29 per cent) and China (10 per cent) account for a majority of the global wellness tourism market, India is expected to catch up.

A number of spa destinatio­ns have recently amped up their o ers and packages to attract guests. Niraamya Wellness Retreats, located in Kovalam and Kumarakom, boasts “integrativ­e and functional medicine programmes” in the heart of Kerala. Speaking of something new, the recently opened Viveda Wellness Retreat in Nashik promises to be a “wellness centre infused with Indian values of hospitalit­y and helps you practise healthy living with ancient knowledge of wellness and health”. Atmantan Wellness Resort Pune, Ananda In e Himalayas (pictured), Hilton Shillim Estate Retreat & Spa are also a few more Indian wellness resorts to take note of.

Whether we liked it or not, the pandemic forced us to pull the brakes on our lives and slow down. It’s literally made us “wake up and smell the co ee”. And this will re ect on the travel choices we make in this year as well. A demand for slower, more extended trips will be observed. “In 2021, we will pivot towards intentiona­l travel. People will actively seek out slow travel: journeys of discovery, making true #traveldeep­er. e intention of travel will shi towards inner journeys, not just a vacation of outward exploratio­ns. Holidays which heal will be sought a er. e traveller, being in a constant state of motion in the past few years, just wants to be. He wants to revitalise his mind, body and soul without the constant state of rush. Remote locations will be sought a er as well as quiet, single destinatio­n getaways,” says Neeti Mehra, Founder, BeejLiving - a journal on slow living, and a sustainabi­lity consultant.

Travellers will look for more impactful and meaningful vacations a er the pandemic. As work from home (WFH) would continue for a large number of people, workations that intermingl­e the art of slow travel would be chosen. Mehra adds, “e journey now will be one of transforma­tion, as people build intimate connection­s with the destinatio­ns they travel to. Travel will stretch out as WFH continues, with people adopting places as a home away from home.”

As per Booking.com’s “Future of Travel study”, “41 per cent of Australian travellers are wanting to travel more sustainabl­y in the future. We expect to see a more eco-conscious mindset, as Covid-19 has increased consumer’s awareness about responsibl­e choices”.

An extended lockdown mode has taught us to appreciate our planet much more than we did before. is reality check will encourage a sustained and eco-friendly way of travelling.

e focus would be on making a positive impact on the environmen­t by reducing waste, minimising carbon footprints; and thereby contributi­ng to a shared world economy.

Online booking platforms like BookDi erent.com that specialise in curating green trips will captivate more travellers as well. e platform has devised its own “staygreenc­heck” label that certi es accommodat­ions for their eco-friendline­ss.

Responsibl­e destinatio­ns such as the Yilan Coast in Taiwan and Douglas Shire in Australia that are listed on the website will see traction.

Hotels that promote planet healing and sustainabi­lity are predicted to capture the interest of the travel community. From using renewable energy, recycling solid waste, to conserving water, banishing single-use plastic and reducing their carbon footprint. A number of hotel groups are on the green track already. ITC Hotels known for its “responsibl­e luxury” has set an example for the industry. Mandarin Oriental Hotel Group has also pledged to eliminate all singleuse plastic, across its portfolio of 33 luxury hotels, by the end of March 2021. e Peninsula Hotels too has followed suit where its amenities have been replaced by more ecological­ly minded alternativ­es.

e hospitalit­y industry has been one of the worst hit due to the pandemic. However, the industry is already en route to its recovery, with travellers checking into hotels in India for those much needed getaways. Hotels are poised as safe havens for travellers to rest and rejuvenate from the mundanity of their lives. With work from home still being a reality in most parts of the world, hotels have become workation hubs for a lot of us.

Realising this trend, hotels will focus more on making a stay into a complete experience for its guests. From curating innovative gastronomi­cal indulgence­s, bespoke outdoor activities to in-house masterclas­ses from cookery to mixology; hotels will turn into complete destinatio­ns o ering customers the feel of a vacation within the premise of the property itself.

e hospitalit­y industry contribute­d approximat­ely 10 per cent to the country’s economy in 2019. Having said that, industry gurus have estimated di erent time periods for the absolute recovery of this travel-oriented industry in 2021. Meanwhile, the industry is deploying every technique in its books to ensure hotel stays are safe, and are welcoming guests maintainin­g social distancing and other Covid-19 protocols. As hotels’ restaurant­s welcome back guests, bu ets have been replaced by à la carte dining via QR coded menus, and restaurant spaces are equipped with heightened ltration systems along with six-feet distancing between every table.

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